Hello Everyone

I am having problems with a stock T340 machine, still under warranty, and thought I would post here as a first port of call.

I purchased 2 lots of SAS hdds for use in the machine, but neither of these are recognised.  Model numbers as follows:
HUH728080AL5024 (Hitachi 8tb)
ST6000NM0034  (Seagate 6tb)
I believe that these are Fujitsu drives.

Both of these sets of drives are in "state" "blocked" in the PERC (Ctrl-R) bios.  And neither of these sets show up in either Windows server nor in FreeBSD.
All of the equipment on the machine is up to date as to firmware.

Has someone come across this before and have a solution to this, or should I simply open a support ticket.

My understanding is that Dell does not block third party hdds, at least not at present.

Thanks for the assistance, in advance.