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VMACIT

updated

5 years ago

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VMACIT

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510

May 19th, 2021 10:00

Second controller module failure in 2 months MD3820i

After a major power event in Dec/Jan:

  • Controller module 1 failed and was replaced under Pro Support in March 2021
  • We hadn't had the chance to extend our pro support and now controller module 0 appears to have failed

How can we determine that purchasing a replacement will solve the issue and that there is not another underlying issue that has triggered both failures?