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Stephen20

updated

6 years ago

S

Stephen20

5 Posts

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1250

February 21st, 2020 11:00

Two different NVSRAM md3600i

We are trying to upgrade the firmware on our md3600i, but due to two different NVSRAM versions (firmware is the same on both controllers) - whatever I try, it fails both on the GUI and SMcli. Any help would be really appreciated!

  • Data validation error: The storage array cannot be upgraded as host port type representation in RAID Controller Module 0 did not match with those of RAID Controller Module 1. Contact a technical support representative to resolve this issue.

smcli xxx.xxx.xxx.xxx -c "download storageArray NVSRAM file=\"MD3600i_MD3620i_NVSRAM_N26X0-784890-904.dlp\" healthCheckMelOverride=TRUE;"
Performing syntax check...

Syntax check complete.

Executing script...

Check array error at line 1.
An error occurred while retrieving data from the storage array.
Possible reasons for the error include:
1) One or more RAID controller modules may be disconnected from the network
2) The password authentication failed
3) The AMW needs restarted because the Management Class version has changed
Please make necessary modifications and retry the operation.
The command at line 1 that caused the error is:

download storageArray NVSRAM file="MD3600i_MD3620i_NVSRAM_N26X0-784890-904.dlp" healthCheckMelOverride=TRUE;

Script execution halted due to error.

SMcli failed.

PowerVault MD Storage Manager  
    AMW Version: 10.84.G6.58
    Report Date: Fri Feb 21 19:17:03 GMT 2020
   
Storage Array  
    Storage Array Name: XXXXXXXXXXXXX
    Current Package Version: 07.84.47.60
    Current NVSRAM Version: N26X0-784890-904
    Staged Package Version: None
    Staged NVSRAM Version: None
   
RAID Controller Modules  
    Location: Enclosure 0, Slot 0
    Current Package Version: 07.84.47.60
    Current NVSRAM Version: N26X0-775890-909
    Board ID: 2660
    Sub-Model ID: 157
   
    Location: Enclosure 0, Slot 1
    Current Package Version: 07.84.47.60
    Current NVSRAM Version: N26X0-784890-904
    Board ID: 2660
    Sub-Model ID: 157