UNSOLVED

naushi

updated

10 years ago

N

naushi

1 Rookie

43 Posts

0

1385

June 13th, 2016 09:00

scanner not showing acrobat reader option

I just bought a new laptop Dell inspiron 5000 - I have installed acrobat reader and tried to scan something from my v515w printer- when I scan it feeds the paper fine but I get a message for email option on my screen 'scan software missing' - - I am now trying to scan into a PDF file but I don't see the option 'acrobat reader' on the printer I only see email and power point. I have refreshed the application list and reaches out to the PC but I don't see the acrobat reader option on the application list on the printer

scan works fine with other pc's on the network

. any help will be appreciated.