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J
JustJackie
5 Posts
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1183
June 13th, 2006 23:00
Can someone please help me?
I recently purchased an Inspiron E1505 laptop.... 60 gig HD.... but Dell sent me a 40 gig HD. I am getting NO WHERE in getting this resolved. Phone support is useless...over 2 hours the other day on the phone...transfer after transfer. Then I chatted with 4 reps online....one finally said they'd send me the correct size HD...I have to install it myself...ok no problem. They emailed today saying the order was cancelled due to "troubleshooting" ..... and leaving me yet another phone number to call. I am getting a complete run around and just don't know where to turn at this point.
Any help or suggestions would be appreciated.
Thanks very much.
Jackie
