
UNSOLVED
Malicious Software Removal Tool KB890830 - Update 9th July 2008
Automatic updates of Windows software is enable on my XP computers (see below) and today the update of KB890830 was installed. After the installation I was unable to log-in to any of my ISPs (Windows Explorer8, Firefox and Avant on my Dimension 4500 updated at 7.00am. I switched-off the system, modem, router and computers and later switched them on again but I was still unable to log-in. My Dimension 4100 (Windows ME) was uaffected since, as I later found, KB890830 is not installed on the ME computer. I then ran System Restore and restored to an earlier date and I was then able to connect both of the XP computers to the internet.
Since I was curious to find out if the latest KB890830 update was the cause of the problem, I updated it manually on the Inspiron (XP) and I was then unable to connect to the internet. After running System Restore again to the condition prior to downloading the update, I was then able to connect to the internet. I suspect that on the next occasion that the automatic update routine runs, the same problem will recur.
Has anyone else had this problem?
thyde
My System:
Dimension 4500, 2.53GHz processor, 1024 Mb DIMM, Windows XP, 20Gb hard disk, 80Gb hard disk, Roxio CD R/RW, Blueyonder Broadband & LAN, Dell Photo All-in-One printer, Iomega 500Gb hard disk.
Dimension 4100, 1GHz processor, 256Mb SDRAM, Windows ME, 20Gb hard disk, Adaptec CD R/DW, HP Deskjet 840C, Scanjet 3300c, Blueyonder Broadband & LAN
Inspiron 8600, 1.4 Ghz processor, 512Mb SDRAM, Windows XP Home, 40Gb hard disk, Philips CDRW/DVD disk drive, Blueyonder Broadband & LAN
Netgear RP614 v2 router.
Message Edited by thyde on 07-09-2008 04:20 PM
Responses (0)
Solutions (0)
