Hi, I own a Precision M6500 and am having trouble re-installing Windows 7 on my system. I contacted tech support and got a recovery image which I burned on a disk and on a thumb drive. Tried to run it and I come up with a popup saying: a required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or usb flash drive please insert it now. I have already tried the HXT48 workaround but that didn't help. are there any other solutions that are available?