Hi,

I have a freaky problem, I'll try to make it brief but explicit.

I had an application installed (PreEmpt) that I wanted to get rid of but it did not want to uninstall normally (file in use), so I booted to Safe Mode and completed the deleting/uninstalling. I am the only user of the I8100 on which this problem occurred, but when I signed into 'safe mode', of the two user accounts I have, I signed in as Administrator. When all deleting/uninstalling was complete, I rebooted but when WinXP Home SP2 loaded the Desktop that displayed was as if I had booted for the very first time. Very, very few icons were visible and there were 'clouds' asking if I wanted to tour WinXP and the Dell Support cloud was there too.

I immediately did a Virus Scan, which was negative. I have Norton GoBack, but the ONLY choice available was today(?). Does anyone have any idea what happened here? How can I get back to my normal Desktop?