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18 Posts

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July 23rd, 2020 14:00

Aurora R11, noisy after upgrading RAM

Hey, friendly folks from the community,

I recently got a new R11 and upgraded the RAM myself from 8GB to 64GB because Dell marks up the price a lot on RAM, but the desktop becomes noisy after the upgrade. Changing back to 8GB would actually make it quiet again. It is hard to describe how the noise sounds like, but I would say it is constant at a certain volume, and would not change based on what kind of software is running (the noise is the same whether it is the first second you boot the computer or you are playing a performance consuming game), so I would not think the noise is related to the speed of the fan (or temperature of the computer). 

Noise does not affect the use as the system can recognize all 64GB of RAM just fine. But looks like the RAM can only run as 3000 Hz, as I checked in BIOS. I tried to switch from option 2 (3000 Hz) to option 1 in the XMP dropdown in BIOS, but that led to a blue screen.

For more information, I was having `8GB HyperX™ FURY DDR4 XMP at 2933MHz` from Dell, and upgraded to  HyperX Fury 64GB 3200MHz DDR4 CL16 DIMM (Kit of 4)  Black XMP Desktop Memory HX432C16FB3K4/64 from Amazon. 

The guess I am having right now is:

1. Voltage related issue, since the RAM from Dell and RAM from Amazon actually run at different voltage levels.

But this is just my premature guess. If anyone has the same experience or happens to know what is happening, please shed the light on it and I will be deeply appreciated.

Complete config is given below if would be of help in any way.

CPU: 10th Gen Intel® Core™ i7-10700K

GPU: Liquid Cooled NVIDIA® GeForce® RTX 2080 Super

Chassis: Lunar Light chassis with High-Performance CPU Liquid Cooling and 1000W Power Supply

Hard Drive: 2TB M.2 PCIe NVMe SSD

Memory: 8GB Single Channel HyperX(FM) FURY DDR4 XMP at 2933MHz

6 Professor

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5.3K Posts

July 23rd, 2020 18:00

Try reseating the ram sticks in a different configuration and disabling xmp profiles.

6 Professor

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5.3K Posts

July 23rd, 2020 18:00

You can also run the hardware test f12 on startup including the long ram test.

18 Posts

July 24th, 2020 00:00

Hey, thanks for the reply.

I ran the long RAM test, and there is not issue with that.

"The Windows Memory Diagnostic tested the computer's memory and detected no errors"

18 Posts

July 24th, 2020 11:00

Still not able to locate the source of the noise. Good thing is I tried to switch to option 1 another time in XMP, and it is now working as 3200M frequency.

Jump_Fight_0-1595613675329.png

 

1 Rookie

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55 Posts

July 24th, 2020 11:00

I'd be curious to know if there is a difference in fan speeds. Put the OEM RAM back in, open AWCC > Fusion & look at your thermal profile. Record the readings, put the new RAM in & repeat. Compare the 2 and see if the fans are running higher.


FanSpeed.jpg

6 Professor

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5.3K Posts

July 24th, 2020 15:00

With the retail hyperx fury the first xmp profile has faster frequency, slower timings, and the second xmp profile has slower frequency, tighter timings. Just keep in mind it's not all about the frequency.  The second xmp profile may actually be faster all things considered, even though the frequency is slower.  I haven't done the math though. 

18 Posts

July 26th, 2020 12:00

The fan speeds are 27% and 12%, whether in the case of 64G RAM or 8G RAM.

Jump_Fight_0-1595791786881.png

 

6 Professor

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5.3K Posts

July 26th, 2020 13:00

Meant to say rma'ed, not RAM'ed! 

6 Professor

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5.3K Posts

July 26th, 2020 13:00

Changing the RAM shouldn't have incidental and negligible impact on fan speed (i.e., only to the extent having more sticks increases heat buildup).  

Are you getting a high pitch whiny sound?  I'd just rma it, especially since it's amazon.  So easy and fast to get a replacement.  My first set from them was a dud too, RAM'ed and was up an running several days later.  

18 Posts

July 26th, 2020 18:00

I will try to make a replacement with Amazon and post updates later.

1 Rookie

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66 Posts

December 23rd, 2020 16:00

did you switch it thrbios or Alienware command center? I'm having same problems trying to run it at 3200

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