25 Posts
0
711
October 11th, 2021 22:00
Aurora R9, support page issue
Hello,
The Alienware Aurora R9 appears to no longer show up as a supported item in the product search on the dell website. All the other R numbered versions do, but not the R9. Also my service tag when I enter it cannot be found.
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Doghouse Reilly
2 Intern
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396 Posts
1
October 12th, 2021 11:00
They seem to be making progress, R9 is listed again...I had to type in my tag number manually, but it worked, so give them a little while and it should be back to normal.
Central Standard Time USA
Vanadiel
8 Professor
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7.1K Posts
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29.6K Points
1
October 12th, 2021 03:00
Let me ask around, that is odd.
Vanadiel
8 Professor
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29.6K Points
1
October 12th, 2021 11:00
Excellent, I was sure they were working out the issue.
Darqology
25 Posts
0
October 12th, 2021 15:00
It appears this issue has been resolved. It appears they were doing some maintenance.
Vanadiel
8 Professor
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29.6K Points
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October 12th, 2021 17:00
Yes, should be all good now.