The agent status is cannot connect.

Question

The Client is grayed out in Administration. Clicking it would give the following error: Event Code: 21007 Category: System Serverity: PROCESS Summary: Internal Administrator Client error. 0 ERROR! Exit code 74: account not found in the Avamar database The agent status is cannot connect.

ionthegeek · Answer

The GSAN User Accounting System and Avamar Administrator Server database are out of sync for this client. Please open a service request for this issue.

marlip · Answer

What is the solution for this issue?

Avamar

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