Disk 300Gb not initialize - CX300

Question

Hi, I bought a 300 HD of Gb model ST3300007FC Seagate, but when placing in mine storage it does not recognize. Mine storage is a EMC/Dell Cx300 would have to be a different HD or different / specifc firmware?

Logs:

2345. 05/26/2008 06:37:03 0_10 0x78c (Drive physically inserted) 0x00
2346. 05/26/2008 06:37:03 SP A 0x6c3 (BE Fibre Loop 0 Operational) 0x00
2347. 05/26/2008 06:37:44 0_10 0xa07 (CRU Powered Down) 0x00000e0d
2348. 05/26/2008 06:37:44 0_10 0xa07 (CRU Powered Down) 0x0000920c
2349. 05/26/2008 06:38:28 0_10 0x78b (Drive physically removed) 0x00
2350. 05/26/2008 06:38:29 SP A 0x6c3 (BE Fibre Loop 0 Operational) 0x00
2351. 05/26/2008 09:15:35 0_14 0x78c (Drive physically inserted) 0x00
2352. 05/26/2008 09:15:36 SP A 0x6c3 (BE Fibre Loop 0 Operational) 0x00
2353. 05/26/2008 09:15:53 0_14 0xa07 (CRU Powered Down) 0x0000290d
2354. 05/26/2008 09:15:53 0_14 0xa07 (CRU Powered Down) 0x0000920c

14:07:40.740 14757534 82cc5da8 PFSM:rcvd PFSM_DEAD_EVENT for e, drive still alive
14:07:40.740 7 82cc5da8 PFSM:send VD_REQUEST_DEVICE_DEAD, fru e, phys_fru ffffffff
14:07:40.740 10 82cc5da8 DH:DeadDevice,PFSM_DEAD_EVENT to fru e, dh_code 29, error 3
14:07:40.740 42 829428b8 DEAD DISK:still initializing or DEFINE failure, ignore remove fru e, state 2012, flags 2004
14:07:40.740 6 829428b8 CM: Disk Powerup. Fru 14, cm_pup_sm_define_state, msg_code 0x0, pf_flags 0
14:07:40.740 2 829428b8 CM: Disk Powerup. Fru 14 fru_msg_define - Failed, CM Elem State 0x2012, Flags 0x0, Status 0x4
14:07:40.740 1 829428b8 CM: Disk Powerup. Fru 14 fru_msg_define - Failed, CM Elem: 0xf0a13518, dh_code: 0x00000069
14:07:40.740 24 829428b8 CM: Disk Powerup. Fru 14, cm_pup_sm_fru_msg_define exiting powerup
14:07:40.740 2 829428b8 CM: Disk Powerup. Fru 14, cm_pup_sm_exit_pup cm_element->state 0x2012
14:07:40.740 3 829428b8 CM FS: drive bypassed, setting keep_fru_dead, fru 14, caller 0x800000
14:07:40.740 2 829428b8 CM: cm_set_disk_pwr_led: fru 14: pwr_req 2: led_req 1
14:07:40.740 11 829428b8 CM: cm_env_setup_write_state(),encl: 0;drv_led_bmask:0x4000;pbc_bmask:0xfc00;flt:1
14:07:40.740 314 829428b8 DEAD DISK: md dead msg, FRU 14, dead count 0
14:07:40.740 4 829428b8 DEAD DISK: handle dead disk, FRU 14, RG -1, dead count 0
14:07:40.740 12 829428b8 Odbs: Odbs_Start(): STOP: Single Disk Op: fru 0x0000000e, flags 0x00010000
14:07:40.740 16 829428b8 DEAD DISK: send remove to pfsm, Fru 14, RG -1
14:07:40.740 2 829428b8 CM FS: drive bypassed, setting keep_fru_dead, fru 14, caller 0x800000
14:07:40.740 2 829428b8 CM: cm_set_disk_pwr_led: fru 14: pwr_req 2: led_req 1
14:07:40.744 3456 829428b8 CM: cm_env_handle_write_response, Encl.:0, flags:0x0810, ins:0x0000, rem:0x4000
14:07:40.744 2 829428b8 CM: cm_env_process_pending_removes. Encl: 0, flags: 0x00000810, rem: 0x4000
14:07:40.744 2 829428b8 CM: cm_env_process_pending_removes: fru = 14 log fru = 14
14:07:40.744 2 829428b8 DEAD DISK: md dead msg, FRU 14, dead count 0
14:07:40.894 150637 829428b8 CM: Disk Powerup. Fru 14, cm_pup_sm_null_state, msg_code 0x1f0005
14:07:41.213 318609 82cc5da8 NV: Starting copy of 77824 bytes to NV due to dirtying checkins
14:07:41.368 155192 82cc5da8 NV: Done with copy.
14:07:42.384 1016078 829428b8 CM: New Read Data, Encl.:0, flt_bmask:0x0000, pbc_bmask:0x3c00 ins_bmask:0x43ff
14:07:42.384 2 829428b8 CM: Prev Read Data, flt_bmask:0x0000, pbc_bmask:0x3c00 ins_bmask:0x43ff
14:07:42.384 6 829428b8 CM: cm_env_diagnose_encl_state Encl. 0. Type: 0
14:07:42.384 7 829428b8 CM: cm_env_setup_write_state(),encl: 0;drv_led_bmask:0x4000;pbc_bmask:0xfc00;flt:1
14:07:42.387 3286 829428b8 CM: cm_env_handle_write_response, Encl.:0, flags:0x0800, ins:0x0000, rem:0x0000
14:24:09.380 986992597 82cc5da8 DD pass thru error. fru: 0xa ErrorCode:0xfffffff4 iorb opcode:0x5 lba:0x2
15:24:09.964 3600583777 82cc5da8 DD pass thru error. fru: 0xa ErrorCode:0xfffffff4 iorb opcode:0x5 lba:0x2
16:24:10.517 3600553626 82cc5da8 DD pass thru error. fru: 0xa ErrorCode:0xfffffff4 iorb opcode:0x5 lba:0x2
17:24:11.119 3600601631 82cc5da8 DD pass thru error. fru: 0xa ErrorCode:0xfffffff4 iorb opcode:0x5 lba:0x2
18:24:11.669 3600549724 82cc5da8 DD pass thru error. fru: 0xa ErrorCode:0xfffffff4 iorb opcode:0x5 lba:0x2
19:24:12.222 3600553216 82cc5da8 DD pass thru error. fru: 0xa ErrorCode:0xfffffff4 iorb opcode:0x5 lba:0x2
20:24:12.830 3600607493 82cc5da8 DD pass thru error. fru: 0xa ErrorCode:0xfffffff4 iorb opcode:0x5 lba:0x2

Allen Ward · Answer

I'm not entirely clear on the question. Are you saying that you purchased a hard drive that was not specifically for the CX300? If you didn't buy it from Dell/EMC specifically for that array, it is not going to work. There are specific firmware versions for the CLARiiON arrays and you can't use just any drive.

If you did buy this specifically as an upgrade for the array, you may have to check the FLARE code running on the CLARiiON. It may not support the 300GB drives (although it would have to be REALLY old). You need at least FLARE 02.07.300.5.003 to handle 300GB drives.

emersonkieras · Answer

I not really did not buy of the EMC the HD. He was bought of seagate directly. Then the HD comes with one firmware specific of the EMC? the Flare of mine cx300 is in version 02.19.300.5.30, already it would have to accept.

Allen Ward · Answer

I'm going to defer to any EMC employee on this, but as far as I know you cannot just buy drives for a CLARiiON array. You have to buy drives that EMC have prepared with the right firmware (and that have been certified by EMC).

emersonkieras · Answer

AllenIt will be that some way exists to obtain this firmware and to bring up to date this HD?RegardsEmerson

Allen Ward · Answer

I would be very surprised if there were a way to do this... and it would most certainly not be EMC approved.

RRR · Answer

And further than that: it has to be 520 bps formatted as well.

CLARiiON

Disk 300Gb not initialize - CX300

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