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6 Posts

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18 Points

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July 23rd, 2026 20:16

Cannot Join Dell Rewards

Hi.  For some reason I am unable to join Dell Rewards.  Every time I select Join for Free I get a message that says "Sorry, we were unable to add you to the Dell Rewards program. Please try again."  This has persisted for weeks.  The virtual assistant was not helpful.

Previous ignored thread here:  https://www.dell.com/community/en/conversations/customer-care/cannot-join-dell-rewards/6a3eef7ee2a46e7a5a9a69b1

Community Manager

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2.1K Posts

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659 Points

July 23rd, 2026 20:26

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.
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