Unsolved
1 Rookie
•
2 Posts
•
2 Points
0
42
February 25th, 2026 19:41
Laptop packaging, wrong charging cable
<You replied to a 6 year monitor thread. Started your own thread. DELL-Admin>
I ordered a laptop for work and it arrived in a thin box with only a small bit of pre-popped bubble wrap and the wrong charging cable.
No Events found!


Cm2468
1 Rookie
•
2 Posts
•
2 Points
0
February 25th, 2026 19:43
<You posted in the Monitors board. Moving this second reply into your first thread. DELL-Admin>
I ordered a laptop for work and it arrived in a thin box with only a very small amount of already popped bubble wrap, it was basically just a plastic bag. Not only that, but the wrong power cable adaptor was included.
(edited)
ejn63
12 Elder
•
31K Posts
•
153.8K Points
0
February 26th, 2026 13:54
Call or chat with support to arrange a replacement adapter (if that's what you want) or a replacement system or refund, if that's what you're looking for.