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F et N

1 Rookie

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1 Message

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2 Points

15

February 6th, 2026 21:26

Migration problem

I just bought a new pc with the migration option. But i can't do it, when I try, it just says : "your order is processing". It's been three days now.

Other problem : I can't login in Dell support assist , Iv' got this message : 

status Code: 400

Trace Id: d9defa91711d4b515ddd34058b4a6708

Timestamp: 2026-02-06T21:25:14Z

Description: Configuration Issue: Requested domain not found in domains configured

How can all ot this bi fixed ? 

Thank you

DELL-Cares auto response

Community Manager

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2K Posts

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314 Points

February 6th, 2026 21:26

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

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