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July 14th, 2026 13:39
MISSING DELL REWARD POINTS
I have already $230 in reward points that are apparently expiring on May 15th, 2027 according to my emailed monthly statement.
They should not be expiring until next year, as I have continued to earn points, and have never gone an entire year without any activity. I have never purchased any products since I've just started receiving my reward points.
Seeing the other forums and discussion about this problem, I have attached some screenshot from the emails that i received from my monthly rewards.
Please help me correct this. Thank you.
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DELL-Cares
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July 14th, 2026 14:29
Hi,
Thank you for writing to Dell.
I'm sorry to hear about the issue with the rewards and do apologize for the inconvenience caused.
I have private messaged you with details.
Do write to us if any query, we are here to help you.