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1 Message

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4 Points

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June 1st, 2026 22:21

Missing Dell Rewards Points

Since the few weeks my DRP Balance got basically wiped out of over 130$ I had been saving in there to buy a Monitor, the points were not redeemed, and My last email that i received on April 27 had a balance of 125$ which expiry was only in 2027 ?

Could someone look into this please?

Thank you

Community Manager

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2K Posts

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233 Points

June 1st, 2026 22:21

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.
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