Monitor order request

Order number <To protect you, your private information was removed from public view. All applicable data was saved to your private Case. DELL-Admin> was expected to received within a day, as per commitment showed in invoice. But its more two days, still not received. What's more frustrating is track order as well as cancel order options is not working properly. Page doesnt loads properly, while shipment has not yet started. no proper response in call or chat as well. very very worst customer service.