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April 13th, 2018 14:00

ES20 expansion licensing

Hello everyone!

I'm facing quite uncommon problem.

I have DD565 system and I would like to use it for one POC project in my test lab. But I need bigger capacity which physically is not a problem as a have plenty of ES20 shelves available. But I need capacity license for using them.

I do realize the system is very old and quite a long time EOSL.

Is there a way to get this license somehow?

I assume theses license keys are not tied to system's S/N.

Any comments/ideas welcome.

Thanks.

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April 19th, 2018 05:00

I think you can probably get license if there is active maint contract which I doubt there is for something so old... but then again, I see why not sell add on capacity if system supports and have it that way without support contract so best thing is to contact Dell sales.

2 Posts

April 21st, 2018 04:00

Some research revealed that the license not required for ES20 shelves produced before 10/24/2011. Which is exactly my case.

But anyway for DD565 Active tier maximum capacity is 16.4 TiB and maximum 2 shelves officially supported.

Alhough I've found a way to attach more then 2 shelve and even expanded filesystem, but still mentioned above limit persists.

So probably this is it...

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