Hi,

My Precision M4700 laptop has had DDPA installed since the OEM factory build of Win7 Pro. (this one - and is the install guide)

Since upgrading to Win10 Pro the fingerprint reader hasn't worked properly, and the FP reader won't activate. Since the machine upgraded to Creators Edition, I think this tool has been completely disabled.

I have downloaded the updated drivers which appeared very recently on the Microsoft catalogue - labelled Dell - CVAULT - 09-13-2017 4.7.23.37 for Creators Update (x64). This has helped iron out some of the driver issues, but it's not the drivers that are the problem, it's the ancientness of the app and its hapi64  & Wave driver components.

There's been no update to this app in over four years. I looked at the latest Data Protection stuff and it's all tied into an enterprise platform, and it doesn't seem to update the Wave components.

What do I need to install to get the fingerprint reader working again? If it won't work with DDPA anymore, how can I completely remove it not just from Program Files but from the credential provider integration?

Thanks

Tim