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September 27th, 2024 06:18
Reports empty
Hello,
on my OME installation with 4.1.0 (Build 237) all reports are generated with empty result/not generated at all. Is this a known issue or is there sth. wrong with my Installation? If the latter any advice where I should best investigate?
No Events found!
_daniel13
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September 30th, 2024 08:55
Seems I found the culprit.
Application Settings -> Report Settings -> Reports row limit was set to '0'.
Changing this to anything higher will result in reports being populated properly.
Can't remember to set that to 0 manually so I'd assume it is/was the default or was introduced during the migration from 3.10 to 4.x
DELL-Marco B
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September 27th, 2024 10:58
Hello,
sorry for your issue.
Can you verify if account running the reports has the necessary permissions to access all required data?
Also can you check if there is something in the OME logs?
And please share how you configured the discovery.
Thanks
_daniel13
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September 27th, 2024 12:47
Issue is there with admin account, too.
Reports are running and not directly reporting an error, they're just all empty (No Data).
Not sure which logfile to check for the reports.. any hint?
Eventprocessing seems ok
[WARN ] 2024-09-11 08:56:01.400 [ActiveMQReceiver-0] - HHH90000022: Hibernate's legacy org.hibernate.Criteria API is deprecated; use the JPA javax.persistence.criteria.CriteriaQuery instead
[WARN ] 2024-09-11 08:56:01.418 [EventMessageFormatterPool-1] - >>> INTERNAL Event Received. -- Message ID: CREP0179 -- Message: Description:A report with the name iDRAC Network Configuration has been executed. User Name:xxx@xxx.xxxReceived from address:10.11.9.199
[WARN ] 2024-09-11 08:56:01.425 [vert.x-eventloop-thread-2] - PASSED - Alert[MessageId: CREP0179, DeviceId: 0, OoC: null, Definition Id: 100006, EEMI Message: , Message: Description:A report with the name iDRAC Network Configuration has been executed. User Name:xxx@xxx.xx Received from address:10.11.9.199]
[WARN ] 2024-09-11 08:56:01.516 [PolicyEvaluatorPool-3] - ACTION: Mobile - Alert[MessageId:CREP0179, DeviceId:0]
[WARN ] 2024-09-11 08:56:01.516 [vert.x-eventloop-thread-3] - [ActivityMonitor] incrementPendingMessageCount(Mobile): new pending=1
[WARN ] 2024-09-11 08:56:01.516 [vert.x-eventloop-thread-3] - [ActivityMonitor] handleActivityResult(Mobile): Result=COMPLETED
[WARN ] 2024-09-11 08:56:01.516 [vert.x-eventloop-thread-3] - [ActivityMonitor] decrementPendingMessageCount(Mobile): new pending=0
Systems are there and discovered via iDRAC. Can perform fw updates, check logs, view warranty etc. but just the reports are empty.
DELL-Marco B
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September 27th, 2024 14:45
Hello,
I found this as known issue in this link:
OpenManage Enterprise 4.1.x Release Notes | Dell US
_daniel13
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September 30th, 2024 08:39
Not sure if that matches, the overview pages are looking good and we have also some 15 or 16th gen servers. Still all reports are getting created without any data.