Hi,

I'm trying to update hard disk firmware on a PS5000E but the following message is given.
 

 
Is there another way to update the firmware?
Inside the tar.gz file I see a file
kit_V7.0_DriveFw_1925749062\dfu\fwdsc\ST31000524NS.dsc
That contains a pointer to the firmware kit_V7.0_DriveFw_1925749062\dfu\fwbin\KD0A.lod
So can I do a "support exec sh" and then run an application to insert the KD0A.lod firmware into a specific drive?
It should update disk8 only (currently ST31000524NS - KD03)
I'm running group firmware V7.1.4 (R405872)

Regards,
Serjan