Bzowk

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11 years ago

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Bzowk

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45528

August 14th, 2015 12:00

Error When Creating ImageAssist Bootable USB or ISO Media

Hey Guys - 

I'm new to ImageAssist and working on using it for our company.  I'm building my base on a Hyper-V Cluster so creating a bootable ISO is a much better solution than a bootable USB drive for me.  The problem is, I am getting an error when trying to create either.

I downloaded, extracted, & installed the latest ImageAssist onto an E6440  laptop with a fresh installation of Windows 7 x64 Enterprise on it and all drivers installed.  I launched ImageAssist, then went to create the bootable USB drive.  With a drive inserted, I select it from the list, choose NTFS (get same error with FAT), and create media.

I confirm the action to begin drive creation and files start to copy.  A few minutes later, it seems to finish and a dialog box appears stating "Creating USB Drive...Mounting ImageAssist Environment/// Failed.  Despite the message, the drive seems to at least partially work as I can boot to it.

When trying to create an ISO by running DVD_Restore_Archetect.exe /iso from a command line, I get the same exact message.  In the log window, it says that an ISO named C:\Dell....iso has been created, yet there are no ISO files in the root when finished / I get the error.

Any idea what's causing this to occur?  Thanks!