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1613
October 31st, 2021 15:00
Broken Touch Screen
I have only had my laptop for three days now. The model is an Inspiron 7506 2-in-1.
The other night I had left my new laptop out on my desk, and someone spilled a small amount of beer on my computer. It only ever touched the screen, and was hardly a problem at all, however part of the screen was a little sticky. I used a Clorox wipe to clean the surface of my laptop, and later that night when I was using it I noticed the touch screen wasn't working. Is it possible that the Clorox wipe ruined my new laptops screen? I have been trying to fix this all day and I can't make any headway.
Thank you in advance for the help
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ieee488
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October 31st, 2021 19:00
Clorox is bleach.
Not surprised your touchscreen was damaged.
Pay a local shop to repair it.
LiamSklar
3 Posts
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November 1st, 2021 10:00
At first I thought that this was the case, however I only just realized my camera is suffering from the same thing. Both the camera and the touch screen, although exist as features of my laptop, seem to be dealing with the same issue. There drivers do not exist in the Device Manager.
AdrianG001
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4K Posts
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November 2nd, 2021 05:00
If you happen to crack or break the LCD screen of your Dell laptop, Venue phone or tablet without having Accidental Damage coverage, you will have to cover the cost of repair yourself. For help with getting your device repaired, Contact Dell Technical Support.