Unsolved
4 Posts
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1650
April 3rd, 2021 20:00
Dedicated Graphics
Hey, forgive me for mistakes that I may make in this post since this is my first one, but I my dell inspiron started to lag when I played games. It is by no means crazy good for games, but before that day, my performance was decent. I then tried fixing it, but I couldn't find any solutions. I came to the conclusion (although it could be wrong) that my laptop is not using its dedicated graphics. I tried opening my games from the AMD software, and I also tried to change my performance to high performance through the graphics settings in the display settings. It still lags even though I did all this so I think that my games are just not using my dedicated graphics. Any fixes?
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RScott1
39 Posts
0
April 3rd, 2021 23:00
Posting your model number would be a good start
Alcks
4 Posts
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April 4th, 2021 00:00
Oh sorry. My model is the Inspiron 5770
Mary G
6 Operator
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20.1K Posts
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April 4th, 2021 06:00
You can check for dedicated graphics. Open Device Manager by right clicking on the start button and checking display adapter. Laptops all have integrated video but some also have a discrete card. If you have a card, it will say AMD Radeon 530. But it is usually a supplemental card on a laptop and supplies extra video power when needed.
RScott1
39 Posts
0
April 4th, 2021 10:00
Just checking to see if you've done the basics here in this article.
https://www.dell.com/support/kbdoc/en-us/000138222/inspiron-5570-may-present-gpu-overheating-freezing-performance-issues-and-fan-noise
Others that have experienced performance problems with the switchable AMD graphics card have used an older Bios version 1.1.8 to solve their gaming problem in the 5570 model.
megadisc
2 Intern
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291 Posts
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April 4th, 2021 20:00
hi
kindly restart and run dell diagnostics
and update your nvidia drivers too as they maybe old versions.
hope that helps .
do accept kudos if okay ..thanks
Alcks
4 Posts
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April 4th, 2021 23:00
I did everything that was mentioned in the post that you linked but it still did not solve the problem
Alcks
4 Posts
0
April 4th, 2021 23:00
It said that my fan processors did not respond correctly and I cleaned out the fans, but I doubt that this is the cause of my problem as I still think my discrete graphics card is not being used.
LoganSosa
1 Rookie
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5 Posts
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May 5th, 2021 23:00
Yo tengo exactamente el mismo problema si pudiste resolverlo ya ??