Hard drive error, cant enter windows

How to fix it? 

Failed hard drive.

Hi SyamlT,

Thanks for posting.  Apologies that your system is not performing as expected.

If the hard drive has failed, it would need to be replaced.

If you still require assistance and the system is under warranty, you may contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.

If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service request. 

I cant message you

Please try again, I've had an admin check your account, it should be working.