Unsolved
1 Rookie
•
1 Message
0
14
November 21st, 2025 01:11
Inspiron 14-7472 year 2017 trackpad gesture problem
hi i am still using my dell Inspiron 14-7472 year 2017 for my multimedia purpose on my home, but after some windows 10 update and maybe any optimization to make this laptop run lightly i might accidentally delete some driver or confugration that let this laptop understand trackpad gesture, the trackpad is functional, but the two finger scroll and other gesture is not functioning.
This is what my device manager look like, i assume there should be a trackpad device on the "mouse and other pointing device" tab

i look for a driver that are available for my models online but could not find it.
do you guys have any solution?
No Events found!



DELL-Jesse L
Moderator
•
17.8K Posts
0
November 21st, 2025 06:16
Click here and here for resolving the touchpad issues on your laptop.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.