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December 9th, 2012 16:00

Studio XPS 1645 Hard drive replacement

My out-of-warranty failed a hard drive diagnostic test several times: I believe failure is about to happen. There are no issues with potentially losing data because I store no data on any boot drive.

The strange coincidence is that I have already paid for out-of-warranty service to resolve an issue with the back-lit keyboard: The light stopped working several months ago and I'm really not comfortable messing with that myself. But because I use this laptop to teach classes in a dark room, I really need the back-lit keyboard.

  • Should I have Dell replace the HDD while they have it?

I've serviced my own desktops for many years, but have never worked on any laptop. Is replacing a laptop HDD any more difficult than replacing a desktop HDD?

Part of me thinks I should just tell them to take care of it and bill me accordingly, but I believe I will pay way more than I should for an HDD I wouldn't select myself.

Or, should I quickly get the drive of my choice (a WD Scorpio Black) and reinstall Win7 Pro before I send it back?

Note: I only use this laptop when I am on the road, so installing an SSD is not worth the investment. I can get a WD drive for $70.

I need to decide quickly because I'll be shipping this out this week, so any advice would be appreciated.

Thanks.

dg

675 Posts

December 14th, 2012 19:00

Thanks, LawrenceSoCal--I'll check out the anandtech tech article. I guess the gist of it is that you should keep >25% head room/unused?

I got the 250 GB and seriously doubt I'll use much more than half the space.

One thing: doing a clean install on an SSD sure cured my dread of clean installs: It was cake and over very quickly.

dg

December 14th, 2012 20:00

> I guess the gist of it is that you should keep >25% head room/unused?

for optimal I/O performance under busy conditions (lots of multi-threaded apps doing a fair amount of read/writes) - yes.  otherwise, less spare area is fine.  notice the article is referencing basically a SSD torture test.  to survive that test, and perform well, 25% spare area is needed.  for normal users, less spare area should be fine (on my 120GB drive iwas in the 15-20$ free range and it worked fine).  Occassionally using more space is fine - just don't get down to 1-2% free space, then use it that way for an extended period of time that way.

in addition to I/O performance on all SSDs, extra spare area allows SSD wear-levelling algoriths to do their thing which will greatly extend the life of NAND flash chips (and with the 3,000 P/E cycles on 25nm NAND, that is a good thing).

675 Posts

December 15th, 2012 06:00

Interesting article that talks about P/E cycles here:

http://www.anandtech.com/show/6337/samsung-ssd-840-250gb-review/4

dg

August 10th, 2013 07:00

I had to replace my HDD and when installed the drivers above for my system the driver for SATA Intel Matrix Storage Manager - Notebooks, http://ftp.dell.com/SATA/R233884.exe just tells me that this computer does not meet the minimum standards. My BIOS offers AHCI and ATA modes and would not install win7 64 Ultimate with anything but ATA mode or it would flash blue screen on boot up of windows. This driver has all the code I need to go back to AHCI; what do i do? This is the same driver that is offered on dell site for my service tag; therefore, It should work and I upgraded to Solid State SATA drive so there should not be any issue there as well.

7 Technologist

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16K Posts

August 10th, 2013 08:00

Are you installing from a disc that has Service Pack 1 included or not?

Have you tried using later ones direct from Intel: https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23060&ProdId=2101&lang=eng

4 Posts

August 10th, 2013 18:00

I would suggest asking dell to send you the hard drive in the mail and you send them the old one and install the new one yourself.  Also ask dell if the hard drive has a recovery partition for microsoft.  If not, you will have to burn a copy of your licensed os to a disk and install a fresh copy of microsoft.  

August 10th, 2013 18:00

Thank you natakuc4 for replying on an old post.

I am running win 7 64 bit ultimate with every update and I am up to date on OS according to microsoft upddate.

The only 2 dell driver updates that say the same thing "Your computer does not meet the minimum specifications. Application will now exit" are R263958 (Intel Rapid Storage Technology, v.9.6.0.1014, A02) and R233884 (Intel Matrix Storage Manager - Notebooks, v.8.9.0.1023, A0).

I did go to  tried using later ones direct from Intel:  downloadcenter.intel.com/Detail_Desc.aspx and Intel seemed to have the same version and had the same result. I ran Intel's inpsection software for driver searches and it only provided an update to wifi card.

When I replaced my SATA HDD with a SATA3 SDD my goal was to obviously improve performance score on an already good 1st gen quad core i7 system. The SATA3 SDD is backwards compatible with SATA1 & 2 so I do not understand how there could be any conflict for the drivers installing this time when I have had all along. I just want to continue to run in AHCI to take advatage of any addtional processing performance which is needed.

August 13th, 2013 20:00

Shag I appreciate your 2 posts; however, they do not address my issues. Thanks. If anyone else has any Ideas of why I cannot get the 2 drivers that are realated to SATA  AHCI drivers from Intel to install I would appreciate it so I can switch from ATA now for my SDD as I did on my last installation with the HDD that the drive has failed.

7 Technologist

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16K Posts

August 17th, 2013 12:00

Please see Windows Reinstallation Guide/A Clean install of Windows 7:

http://philipyip.wordpress.com/dell-community-forums/

Follow Step 6 using the F6-Flpy drivers here https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=17882 

Change the BIOS Settings back to AHCI before beginning the Windows 7 installation.

Load these during the Windows 7 setup (see Step 8 which mentions loading the SATA drivers. This should remove your BSOD and allow you to install with AHCI.

August 19th, 2013 10:00

Natakuc4,

I will go over all the information provided from the Clean install of Win 7; however, this recent installation was from a new out of the box SSD as my HDD had completely failed.

I did try the F6 flpy intel drivers before; however, it was suggested to me to install at a different place; I will follow the steps provided (Step 8) and see if that allows the switch back to AHCI from ATI as it should be. It seems that in the pior issues with these drivers that many other Windows versions have had the same bug; hope yours works.

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