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12 Posts
8
2670415
XPS 15 9530 Intel HD Graphics 4600 driver crash
Hi,
I have a XPS 15 9530, with a fresh install of windows 10 and the latest drivers from dell support site.
I'm having a lot of problems with the Intel HD Graphics 4600 card, lot of driver crashes.
As soon I start Visual Studio, or Spotify or other app the driver crash notification appears:
In the eventviewer the following error appears: Display driver igfx stopped responding and has successfully recovered. (EvenID 4101)
I tried to remove the device from the Device Manager incl. the drivers and install them again, but the problem is not solved.
Some suggestions?
tfid
14 Posts
0
July 2nd, 2016 12:00
This worked for me. I had recently done the chipset update via the Dell System Detect launcher, so I didn't bother with the uninstalls and just updated the Intel & Nvidia drivers. It seems to be working fine anyway.
It seems like the System Detect tool should suggest these, but it doesn't.
GColby
1 Message
0
July 15th, 2016 18:00
Did not solve the problem.
ShutUpAndSmokeM
1 Message
0
November 10th, 2016 03:00
It didn't let me load the driver from intel's site, but one of the built-in ones worked fine.