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August 26th, 2025 23:31

SIM CARD RECOGNISION

After I installed windows 11 or rather after I upgraded to windows 11 in Dell Latitude 5420. The laptop does not recognise the sim card any more. Please what is the cause of this problem and how can it be fixed.

Thanks

EngrSirObum

Community Manager

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1.5K Posts

August 26th, 2025 23:31

Hello! Thank you for reaching out to us. I am the Dell-Cares contact only for Order or Sales related questions.

For all Technical Support issues, you need to contact the GHN (Get Help Now) team. Moving your thread to an applicable hardware board. Click the GHN (Get Help Now) on right to start a chat.

(edited)

10 Elder

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30.4K Posts

August 26th, 2025 23:52

At minimum, reinstall the driver for your WWAN card.

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