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April 14th, 2025 14:56
SSD password unlock from startup.
I set my system on SSD password and I've forgotten the correct password, so, my system won't start boot until I entered the correct password which I can't remember anymore, what can I do?
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ejn63
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April 14th, 2025 17:03
Was the password set through ControlVault?
Or was it set in CMOS setup?
If the latter, call Dell to have the CMOS portion of the password removed (they will require ownership verification before they'll assist in that). It likely won't remove the password stored on the drive -- the cheaper of the two options will then be to replace the drive. Otherwise, you will need the services of a data recovery provider to unlock the drive.
If it's the Control Vault password that's the issue, it should be able to be reset, but you may lose all the data on the drive.
Strivers
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April 15th, 2025 07:13
@ejn63
Please check this picture, that's what I'm facing.