2 Intern

 • 

309 Posts

June 22nd, 2019 04:00

Hi phahh3,

You have performed the possible steps required for the issue reported, you can try reseating the hard drive cable.

Update BIOS from the given link https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverid=vtvjj&oscode=wt64a&productcode=latitude-e6530

Update hard drive firmware from the given link https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverid=05f88&oscode=wt64a&productcode=latitude-e6530.

1 Rookie

 • 

2 Posts

June 22nd, 2019 07:00

 Now I have updated to the latest BIOS:

Screenshot of BIOS version

And I have upgraded my RAM and Harddrive in the PC, therefore I don't have the original Seagate harddiskanymore. I took it as a clue to check the firmware on my harddrive, and have now also upgraded to latest version of firmware on my Samsung Harddisk:

Screenshot of harddisk firmware version

I don't know yet if the upgrades have worked to solve my issue, but I will report back here as soon as I have tested over a short period of time.

2 Intern

 • 

309 Posts

June 25th, 2019 05:00

Hi phahh3,

Sure you can observe the system and get back to us if you need any further help.

4 Operator

 • 

6.2K Posts

June 29th, 2019 08:00

@Dell-Parnoshree C 

Did you notice the Service Tag in the image above???

Best regards,

U2

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