nVidia Geforce gt525m problem

Hi mepeti,

Please perform diagnostics on the system using the link given below:

http://dell.to/1fEA03U

Thanks & Regards
Manshu S
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click here.

Hello!

I've run the tests and it said that everything is ok, but the test program tested my intel video card not the nvidia. I did not find any option how to change it.
It's a very good test but i still have the problem.

Hi mepeti,

Sorry for the delay.

Did you update the Nvidia drivers from Dell website?

Meanwhile, try updating the BIOS using the link mentioned below:

http://dell.to/1cLRWWZ

NOTE: Ensure that the battery is more than 30% charged and the adapter is connected during BIOS update process.

Thanks & Regards
Manshu S
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click here.

Hi Manshu S!

i have the leatest video driver and the leatest bios version, but i still has the same problem.
I have found the MyDell program on the website and i run the short test on nvidia. It has said that The PC-Doctor Module stopped functioning and after that during the fireframe test my laptop shut down.

Thanks and Regards 

mepeti

Hi mepeti,

Sorry for the delay.

Please let me know if you have downloaded the video driver from Dell or Nvidia website. 

Thanks & Regards
Manshu S
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click here.

Hi Manshu S!

I have downloaded it from the dell website.

Thanks and regards

mepeti

Hi mepeti,

Please check if Windows is up to date.

If not, perform windows update and update DirectX as well.

Restart the system and check if the issue is fixed.

If the issue persists, uninstall Intel and Nvidia driver.

Restart the system.

Install Intel driver.

Restart the system.

Install latest Nvidia driver from Dell website.

Restart the system and check if the issue is fixed.

Your system has Optimus technology which changes the GPU in control according to the requirement of the application.

Thanks & Regards
Manshu S
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click here.

Hi Menshu S!

I have done all, step by step.
I still have the problem. I have got an unexpected error during the DX10 shadow test.

Thanks and regards

mepeti