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CortM

updated

13 years ago

C

CortM

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58668

January 14th, 2011 14:00

Studio 1749 Integrated Webcam

I have spent weeks looking for the proper driver for my Studio 1749 Integrated Webcam.  The driver is not listed on the drivers page for my service tag.  Customer support has been of no help in the three or four contacts I've had with them.  Dell's Webcams help page has a link to a Webcam troubleshooter, which is a dead link.

The camera is working, thanks to a generic Microsoft driver.  The microphone does not work: I have to plug in an external mic in order to record sound or use Skype.

It's a Creative mic, but Creative's website says they do not offer drivers for products installed in Dell computers, and refer back to the Dell website.

When I open Webcam Console, I get a message saying that the driver has not been installed for my camera, and that I must install the driver before continuing.

Does anyone have any suggestions?