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August 21st, 2023 13:38
C2422HE, M2T111 fail, write protection error, #2
Also can't update the monitor firmware:
2023-08-18 08:02:21.196 ( 0,023s) 1| Logging to 'C:/Dell/firmware/C2422HE/log/Dell C2422HE_verbose_20230818_080221.log', mode: 'w', verbosity: 1
2023-08-18 08:02:21.196 ( 0,023s) 1| [0] Create Log File => C:/Dell/firmware/C2422HE/log/Dell C2422HE_verbose_20230818_080221.log
2023-08-18 08:02:21.196 ( 0,023s) 1| App: Dell C2422HE, version 2.10.9.525
2023-08-18 08:02:21.196 ( 0,023s) 1| App: Dell C2422HE
2023-08-18 08:02:21.196 ( 0,023s) 1| App: Path => C:/Dell/firmware/C2422HE/Firmware Updater.exe
2023-08-18 08:02:21.196 ( 0,023s) 1| App: Use help page from installation path.
2023-08-18 08:02:21.196 ( 0,023s) 1| App: create singleton
2023-08-18 08:02:21.196 ( 0,023s) 1| Load Key: C:/Dell/firmware/C2422HE/cert.dat
2023-08-18 08:02:21.197 ( 0,023s) 1| Load Key: C:/Dell/firmware/C2422HE/cert2.dat
2023-08-18 08:02:21.432 ( 0,259s) 1| Root Hub devices: \\?\usb#root_hub30#4&10972c90&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
2023-08-18 08:02:21.432 ( 0,259s) 1| Root Hub devices: \\?\usb#root_hub30#4&2e1e55e5&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
2023-08-18 08:02:21.432 ( 0,259s) 1| Hub devices: \\?\usb#vid_0bda&pid_5409#5&2cde4300&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
2023-08-18 08:02:21.432 ( 0,259s) 1| Hub devices: \\?\usb#vid_0bda&pid_0409#5&f5fbad2&0&2#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
2023-08-18 08:02:21.432 ( 0,259s) 1| Hub devices: \\?\usb#vid_0bda&pid_0409#6&17b2ee5c&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
2023-08-18 08:02:21.432 ( 0,259s) 1| Hub devices: \\?\usb#vid_0bda&pid_5409#6&3291ca01&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
==== [USB] Device Start ====
* 8086:51ed \\?\usb#root_hub30#4&10972c90&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {00000000-0000-0000-ffff-ffffffffffff}
|----* [1] 0bda:5409 \\?\usb#vid_0bda&pid_5409#5&2cde4300&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [1-1] 0bda:5409 \\?\usb#vid_0bda&pid_5409#6&3291ca01&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [1-1-1] 27bb:3bcd \\?\usb#vid_27bb&pid_3bcd#7&35c50fb8&0&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {263f021c-3b4d-11ee-9df4-c43d1ae96bc2}
|----* [1-1-1-1] 27bb:3bcd \\?\hid#vid_27bb&pid_3bcd#8&136c38fd&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {263f021c-3b4d-11ee-9df4-c43d1ae96bc2}
|----* [1-1-5] 0bda:1100 \\?\usb#vid_0bda&pid_1100#7&35c50fb8&0&5#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [1-1-5-1] 0bda:1100 \\?\hid#vid_0bda&pid_1100#8&3870c105&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [1-3] 413c:c00b \\?\usb#vid_413c&pid_c00b#6&3291ca01&0&3#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [1-3-1] 413c:c00b \\?\hid#vid_413c&pid_c00b&mi_03&col01#8&237b31ad&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [1-3-2] 413c:c00b \\?\hid#vid_413c&pid_c00b&mi_03&col02#8&237b31ad&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [1-3-3] 413c:c00b \\?\hid#vid_413c&pid_c00b&mi_03&col03#8&237b31ad&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [1-3-3] 413c:c00b \\?\intelaudio#func_01&ven_10ec&dev_0289&subsys_10280c0d&rev_1000#5&2e5657dc&0&0001#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\rearlineoutwavesst {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [1-6] 0bda:1101 \\?\usb#vid_0bda&pid_1101#6&3291ca01&0&6#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [1-6-1] 0bda:1101 \\?\hid#vid_0bda&pid_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [3] 0b0e:245e \\?\usb#vid_0b0e&pid_245e#70bf923ca018015700#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {cd5c9808-0259-504a-a82e-502d655a68da} (s/n: 70BF923CA018015700)
|----* [3-1] 0b0e:245e \\?\hid#vid_0b0e&pid_245e&mi_03&col01#7&2ec0081f&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {cd5c9808-0259-504a-a82e-502d655a68da}
|----* [3-2] 0b0e:245e \\?\hid#vid_0b0e&pid_245e&mi_03&col02#7&2ec0081f&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030} {cd5c9808-0259-504a-a82e-502d655a68da}
|----* [3-3] 0b0e:245e \\?\hid#vid_0b0e&pid_245e&mi_03&col03#7&2ec0081f&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030} {cd5c9808-0259-504a-a82e-502d655a68da}
|----* [3-4] 0b0e:245e \\?\hid#vid_0b0e&pid_245e&mi_03&col04#7&2ec0081f&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} {cd5c9808-0259-504a-a82e-502d655a68da}
|----* [3-3] 0b0e:245e \\?\usb#vid_0b0e&pid_245e&mi_00#6&43883d6&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global {cd5c9808-0259-504a-a82e-502d655a68da}
|----* [5] 8086:0b63 \\?\usb#vid_8086&pid_0b63#5&2cde4300&0&5#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {00000000-0000-0000-ffff-ffffffffffff}
|----* [9] 27c6:63cc \\?\usb#vid_27c6&pid_63cc#uidb58a7237_xxxx_moc_b0#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {00000000-0000-0000-ffff-ffffffffffff}
|----* [4] 413c:301c \\?\usb#vid_413c&pid_301c#5&2cde4300&0&4#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {403d9dbe-3b6c-11ee-9df5-c43d1ae96bc2}
|----* [4-1] 413c:301c \\?\hid#vid_413c&pid_301c&mi_01&col01#7&4d4e47&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {403d9dbe-3b6c-11ee-9df5-c43d1ae96bc2}
|----* [4-1] 413c:301c \\?\hid#vid_413c&pid_301c&mi_00#7&137d6a85&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\kbd {403d9dbe-3b6c-11ee-9df5-c43d1ae96bc2}
|----* [4-2] 413c:301c \\?\hid#vid_413c&pid_301c&mi_01&col02#7&4d4e47&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030} {403d9dbe-3b6c-11ee-9df5-c43d1ae96bc2}
|----* [4-1] 413c:301c \\?\hid#vid_413c&pid_301c&mi_02&col01#7&28b7fc10&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {403d9dbe-3b6c-11ee-9df5-c43d1ae96bc2}
|----* [4-2] 413c:301c \\?\hid#vid_413c&pid_301c&mi_02&col02#7&28b7fc10&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030} {403d9dbe-3b6c-11ee-9df5-c43d1ae96bc2}
|----* [4-3] 413c:301c \\?\hid#vid_413c&pid_301c&mi_02&col03#7&28b7fc10&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030} {403d9dbe-3b6c-11ee-9df5-c43d1ae96bc2}
|----* [4-3] 413c:301c \\?\hid#vid_413c&pid_301c&mi_01&col03#7&4d4e47&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030} {403d9dbe-3b6c-11ee-9df5-c43d1ae96bc2}
|----* [10] 8087:0033 \\?\usb#vid_8087&pid_0033#5&2cde4300&0&10#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {00000000-0000-0000-ffff-ffffffffffff}
* 8086:a71e \\?\usb#root_hub30#4&2e1e55e5&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {00000000-0000-0000-ffff-ffffffffffff}
|----* [2] 0bda:0409 \\?\usb#vid_0bda&pid_0409#5&f5fbad2&0&2#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [2-1] 0bda:0409 \\?\usb#vid_0bda&pid_0409#6&17b2ee5c&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [2-2] 0bda:8153 \\?\usb#vid_0bda&pid_8153#001000001#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {20b9cde5-7039-e011-a935-0002a5d5c51b} (s/n: 001000001)
==== [USB] Device End ====
2023-08-18 08:02:21.433 ( 0,260s) 1| GUI: Process Privileges - 0/1
2023-08-18 08:02:21.433 ( 0,260s) 1| Plugins Manager: start
2023-08-18 08:02:21.433 ( 0,260s) 1| Plugins Manager: searching in C:/Dell/firmware/C2422HE/plugins
2023-08-18 08:02:21.437 ( 0,264s) 1| Plugins Manager: found 7ba9b96e.
2023-08-18 08:02:21.441 ( 0,268s) 1| Plugins Manager: found 04ee7d4e.
2023-08-18 08:02:21.444 ( 0,271s) 1| Plugins Manager: found b108379c.
2023-08-18 08:02:21.447 ( 0,274s) 1| Plugins Manager: found 957e7e00.
2023-08-18 08:02:21.450 ( 0,277s) 1| Plugins Manager: found 2a9b908e.
2023-08-18 08:02:21.453 ( 0,280s) 1| Plugins Manager: found b2a686b0.
2023-08-18 08:02:21.456 ( 0,283s) 1| Plugins Manager: found dde1ded5.
2023-08-18 08:02:21.466 ( 0,293s) 1| Plugins Manager: found 4c1b000c.
2023-08-18 08:02:21.572 ( 0,399s) 1| GUI: Arguments => {}
2023-08-18 08:02:21.572 ( 0,399s) 1| GUI: Platform: Windows, OS: Windows-8, Language: de, Country: DE, Locale: de
2023-08-18 08:02:21.574 ( 0,401s) 1| GUI: Window => 740 * 520
2023-08-18 08:02:21.734 ( 0,561s) 1| App: Windows Version - 10.0.19045
2023-08-18 08:02:21.735 ( 0,562s) 1| GUI: Check Process procedure is running...
2023-08-18 08:02:21.740 ( 0,567s) 1| App: Find process - "Dell Display Manager" (18132)
2023-08-18 08:02:21.744 ( 0,571s) 1| GUI: OS_Version: 10.0.19045
2023-08-18 08:02:21.744 ( 0,571s) 1| GUI: Version: 10.0.19045 Version Target: 10.0.10240
2023-08-18 08:02:21.744 ( 0,571s) 1| GUI: Process: {#Dell Display Manager:"DDM.exe"}
2023-08-18 08:02:21.744 ( 0,571s) 1| GUI: Total: 1
2023-08-18 08:02:31.453 ( 10,280s) 1| GUI: Check Process procedure is done. (0, 19)
2023-08-18 08:02:31.453 ( 10,280s) 1| Load Settings: C:/Dell/firmware/C2422HE/Firmware Updater.cfg
2023-08-18 08:02:31.454 ( 10,281s) 1| Load File: C:/Dell/firmware/C2422HE/M2T111/C2422HE_LG_52Y72_M2T111_20230524.upg
2023-08-18 08:02:31.513 ( 10,340s) 1| Load File: type: UPG, format version: 1.0.6, project version: M2T111
2023-08-18 08:02:31.515 ( 10,342s) 1| Plugins Manager: [0] check Device node => 0bda:1101
2023-08-18 08:02:31.515 ( 10,342s) 1| Plugins Manager: [0] found dev from Device => DISPLAY, 1
2023-08-18 08:02:31.516 ( 10,343s) 1| Get model name by device path (\\?\hid#vid_0bda&pid_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030})
2023-08-18 08:02:31.710 ( 10,537s) 1| Open Dev => \\?\HID#VID_0BDA&PID_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:02:32.242 ( 11,069s) 1| MNT NAME => Dell C2422HE
2023-08-18 08:02:32.247 ( 11,074s) 1| Close => terminated.
2023-08-18 08:02:32.247 ( 11,074s) 1| Close => terminated.
2023-08-18 08:02:32.248 ( 11,074s) 1| Plugins Manager: target device in Device nodes
2023-08-18 08:02:32.248 ( 11,075s) 1| >>> [0] \\?\hid#vid_0bda&pid_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
2023-08-18 08:02:32.248 ( 11,075s) 1| Plugins Manager: [0] found dev from DEVICE => DISPLAY, 1
2023-08-18 08:02:32.249 ( 11,076s) 1| Get model name by device index (0)
2023-08-18 08:02:32.266 ( 11,093s) 1| Open Dev => [00] \\?\HID#VID_0BDA&PID_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:02:32.785 ( 11,612s) 1| MNT NAME => Dell C2422HE
2023-08-18 08:02:32.789 ( 11,616s) 1| Close => terminated.
2023-08-18 08:02:32.789 ( 11,616s) 1| Close => terminated.
2023-08-18 08:02:32.789 ( 11,616s) 1| Plugins Manager: target device in DEVICE nodes
2023-08-18 08:02:32.789 ( 11,616s) 1| >>> [0] [0:0] 0bda:1101, 11600000
2023-08-18 08:02:32.789 ( 11,616s) 1| *** MULTI-MNT *** GUI support single monitor only.
2023-08-18 08:02:32.789 ( 11,616s) 1| Plugins Manager: [0][0:0] 0bda:1101, 11600000
2023-08-18 08:02:32.789 ( 11,616s) 1| Plugins Manager: GetDisplayInfo (index: 0)
2023-08-18 08:02:32.789 ( 11,616s) 1| Plugins Manager: Find parent node - \\?\usb#vid_0bda&pid_5409#5&2cde4300&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
2023-08-18 08:02:32.789 ( 11,616s) 1| Plugins Manager: Find parent addr - <1-1>
2023-08-18 08:02:32.789 ( 11,616s) 1| Plugins Manager: Set [0:0] 0bda:1101, 11600000
2023-08-18 08:02:32.790 ( 11,616s) 1| Plugins Manager: found alt list => DISPLAY, count: 2
2023-08-18 08:02:32.790 ( 11,617s) 1| Plugins Manager: found dev alt => 753.03E01.0071
2023-08-18 08:02:32.790 ( 11,617s) 1| Plugins Manager: found dev alt => 753.03E01.A081
2023-08-18 08:02:32.790 ( 11,617s) 1| Plugins Manager: Searching Device Node - 0bda:1101
2023-08-18 08:02:32.791 ( 11,617s) 1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
2023-08-18 08:02:32.827 ( 11,654s) 1| Open Dev => \\?\HID#VID_0BDA&PID_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:02:33.348 ( 12,175s) WARN| MNT NAME => read fail, retry... (0x00)
2023-08-18 08:02:34.373 ( 13,200s) WARN| MNT NAME => read fail, retry... (0x01)
2023-08-18 08:02:35.402 ( 14,229s) 1| MNT NAME => Dell C2422HE
2023-08-18 08:02:35.580 ( 14,407s) 1| Open Dev => \\?\HID#VID_0BDA&PID_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:02:36.098 ( 14,925s) 1| MNT VER. => ™Dell C2422HE¡
2023-08-18 08:02:36.152 ( 14,979s) 1| Open Dev => \\?\HID#VID_0BDA&PID_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:02:36.673 ( 15,500s) 1| MNT S/N => CN0MH4KGWSL000CPDH7L
2023-08-18 08:02:37.198 ( 16,025s) 1| MNT INFO => 753.03E01.0072
2023-08-18 08:02:37.710 ( 16,537s) 1| MNT TAG => 9VM7C2301.0072…PDH7Lì
2023-08-18 08:02:38.223 ( 17,050s) 1| MNT ISPTAG => #ISP#M2T111#
2023-08-18 08:02:38.750 ( 17,577s) 1| MNT WP =>
2023-08-18 08:02:38.754 ( 17,581s) 1| Flash_WP Status = 1
2023-08-18 08:02:38.755 ( 17,582s) 1| Plugins Manager: found alt list => DISPLAY, count: 2
2023-08-18 08:02:38.755 ( 17,582s) 1| Plugins Manager: found p/n alt => 753.03E01.0071 (pattern: 753.03E01.0072)
2023-08-18 08:02:38.756 ( 17,583s) 1| Plugins Manager: alt => 753.03E01.0071
2023-08-18 08:02:38.756 ( 17,583s) 1| Plugins Manager: alt version => M2T111
2023-08-18 08:02:38.756 ( 17,583s) 1| Close => terminated.
2023-08-18 08:02:38.756 ( 17,583s) 1| Close => terminated.
2023-08-18 08:02:38.902 ( 17,729s) 1| Open Dev => \\?\HID#VID_0BDA&PID_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:02:39.921 ( 18,748s) WARN| MNT ISPTAG => read fail, retry... (0x00)
2023-08-18 08:02:41.442 ( 20,269s) 1| MNT ISPTAG => write fail, retry... (1)
2023-08-18 08:02:42.967 ( 21,794s) 1| MNT ISPTAG => write fail, retry... (2)
2023-08-18 08:02:44.488 ( 23,315s) WARN| MNT ISPTAG => read fail, retry... (0x03)
2023-08-18 08:02:46.013 ( 24,840s) 1| MNT ISPTAG => write fail, retry... (4)
2023-08-18 08:02:47.532 ( 26,359s) 1| MNT ISPTAG => write fail, retry... (5)
2023-08-18 08:02:49.075 ( 27,902s) 1| MNT ISPTAG => write fail, retry... (6)
2023-08-18 08:02:50.597 ( 29,424s) 1| MNT ISPTAG => write fail, retry... (7)
2023-08-18 08:02:52.120 ( 30,947s) 1| MNT ISPTAG => write fail, retry... (8)
2023-08-18 08:02:53.643 ( 32,470s) 1| MNT ISPTAG => write fail, retry... (9)
2023-08-18 08:02:54.150 ( 32,977s) 1| Close => terminated.
2023-08-18 08:02:54.151 ( 32,977s) 1| Close => terminated.
2023-08-18 08:02:54.151 ( 32,978s) 1| ConfigMonitor: Pass
2023-08-18 08:02:57.362 ( 36,189s) 1| Root Hub devices: \\?\usb#root_hub30#4&10972c90&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
2023-08-18 08:02:57.362 ( 36,189s) 1| Root Hub devices: \\?\usb#root_hub30#4&2e1e55e5&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
2023-08-18 08:02:57.362 ( 36,189s) 1| Hub devices: \\?\usb#vid_0bda&pid_5409#5&2cde4300&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
2023-08-18 08:02:57.362 ( 36,189s) 1| Hub devices: \\?\usb#vid_0bda&pid_0409#5&f5fbad2&0&2#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
2023-08-18 08:02:57.362 ( 36,189s) 1| Hub devices: \\?\usb#vid_0bda&pid_0409#6&17b2ee5c&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
2023-08-18 08:02:57.362 ( 36,189s) 1| Hub devices: \\?\usb#vid_0bda&pid_5409#6&3291ca01&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
==== [USB] Device Start ====
* 8086:51ed \\?\usb#root_hub30#4&10972c90&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {00000000-0000-0000-ffff-ffffffffffff}
|----* [1] 0bda:5409 \\?\usb#vid_0bda&pid_5409#5&2cde4300&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [1-1] 0bda:5409 \\?\usb#vid_0bda&pid_5409#6&3291ca01&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [1-1-1] 27bb:3bcd \\?\usb#vid_27bb&pid_3bcd#7&35c50fb8&0&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {263f021c-3b4d-11ee-9df4-c43d1ae96bc2}
|----* [1-1-1-1] 27bb:3bcd \\?\hid#vid_27bb&pid_3bcd#8&136c38fd&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {263f021c-3b4d-11ee-9df4-c43d1ae96bc2}
|----* [1-1-5] 0bda:1100 \\?\usb#vid_0bda&pid_1100#7&35c50fb8&0&5#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [1-1-5-1] 0bda:1100 \\?\hid#vid_0bda&pid_1100#8&3870c105&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [1-3] 413c:c00b \\?\usb#vid_413c&pid_c00b#6&3291ca01&0&3#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [1-3-1] 413c:c00b \\?\hid#vid_413c&pid_c00b&mi_03&col01#8&237b31ad&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [1-3-2] 413c:c00b \\?\hid#vid_413c&pid_c00b&mi_03&col02#8&237b31ad&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [1-3-3] 413c:c00b \\?\hid#vid_413c&pid_c00b&mi_03&col03#8&237b31ad&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [1-3-3] 413c:c00b \\?\intelaudio#func_01&ven_10ec&dev_0289&subsys_10280c0d&rev_1000#5&2e5657dc&0&0001#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\rearlineoutwavesst {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [1-6] 0bda:1101 \\?\usb#vid_0bda&pid_1101#6&3291ca01&0&6#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [1-6-1] 0bda:1101 \\?\hid#vid_0bda&pid_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [3] 0b0e:245e \\?\usb#vid_0b0e&pid_245e#70bf923ca018015700#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {cd5c9808-0259-504a-a82e-502d655a68da} (s/n: 70BF923CA018015700)
|----* [3-1] 0b0e:245e \\?\hid#vid_0b0e&pid_245e&mi_03&col01#7&2ec0081f&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {cd5c9808-0259-504a-a82e-502d655a68da}
|----* [3-2] 0b0e:245e \\?\hid#vid_0b0e&pid_245e&mi_03&col02#7&2ec0081f&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030} {cd5c9808-0259-504a-a82e-502d655a68da}
|----* [3-3] 0b0e:245e \\?\hid#vid_0b0e&pid_245e&mi_03&col03#7&2ec0081f&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030} {cd5c9808-0259-504a-a82e-502d655a68da}
|----* [3-4] 0b0e:245e \\?\hid#vid_0b0e&pid_245e&mi_03&col04#7&2ec0081f&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} {cd5c9808-0259-504a-a82e-502d655a68da}
|----* [3-3] 0b0e:245e \\?\usb#vid_0b0e&pid_245e&mi_00#6&43883d6&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global {cd5c9808-0259-504a-a82e-502d655a68da}
|----* [5] 8086:0b63 \\?\usb#vid_8086&pid_0b63#5&2cde4300&0&5#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {00000000-0000-0000-ffff-ffffffffffff}
|----* [9] 27c6:63cc \\?\usb#vid_27c6&pid_63cc#uidb58a7237_xxxx_moc_b0#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {00000000-0000-0000-ffff-ffffffffffff}
|----* [4] 413c:301c \\?\usb#vid_413c&pid_301c#5&2cde4300&0&4#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {403d9dbe-3b6c-11ee-9df5-c43d1ae96bc2}
|----* [4-1] 413c:301c \\?\hid#vid_413c&pid_301c&mi_01&col01#7&4d4e47&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {403d9dbe-3b6c-11ee-9df5-c43d1ae96bc2}
|----* [4-1] 413c:301c \\?\hid#vid_413c&pid_301c&mi_00#7&137d6a85&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\kbd {403d9dbe-3b6c-11ee-9df5-c43d1ae96bc2}
|----* [4-2] 413c:301c \\?\hid#vid_413c&pid_301c&mi_01&col02#7&4d4e47&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030} {403d9dbe-3b6c-11ee-9df5-c43d1ae96bc2}
|----* [4-1] 413c:301c \\?\hid#vid_413c&pid_301c&mi_02&col01#7&28b7fc10&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} {403d9dbe-3b6c-11ee-9df5-c43d1ae96bc2}
|----* [4-2] 413c:301c \\?\hid#vid_413c&pid_301c&mi_02&col02#7&28b7fc10&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030} {403d9dbe-3b6c-11ee-9df5-c43d1ae96bc2}
|----* [4-3] 413c:301c \\?\hid#vid_413c&pid_301c&mi_02&col03#7&28b7fc10&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030} {403d9dbe-3b6c-11ee-9df5-c43d1ae96bc2}
|----* [4-3] 413c:301c \\?\hid#vid_413c&pid_301c&mi_01&col03#7&4d4e47&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030} {403d9dbe-3b6c-11ee-9df5-c43d1ae96bc2}
|----* [10] 8087:0033 \\?\usb#vid_8087&pid_0033#5&2cde4300&0&10#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {00000000-0000-0000-ffff-ffffffffffff}
* 8086:a71e \\?\usb#root_hub30#4&2e1e55e5&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {00000000-0000-0000-ffff-ffffffffffff}
|----* [2] 0bda:0409 \\?\usb#vid_0bda&pid_0409#5&f5fbad2&0&2#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [2-1] 0bda:0409 \\?\usb#vid_0bda&pid_0409#6&17b2ee5c&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8} {20b9cde5-7039-e011-a935-0002a5d5c51b}
|----* [2-2] 0bda:8153 \\?\usb#vid_0bda&pid_8153#001000001#{a5dcbf10-6530-11d2-901f-00c04fb951ed} {20b9cde5-7039-e011-a935-0002a5d5c51b} (s/n: 001000001)
==== [USB] Device End ====
2023-08-18 08:02:57.362 ( 36,189s) 1| Plugins Manager: Cascade topology.
2023-08-18 08:02:57.362 ( 36,189s) 1| Plugins Manager: [0][0:0] 0bda:1101, 11600000
2023-08-18 08:02:57.362 ( 36,189s) 1| Plugins Manager: GetOtherInfo (index: 0)
2023-08-18 08:02:57.362 ( 36,189s) 1| Plugins Manager: Find parent node - \\?\usb#vid_0bda&pid_5409#5&2cde4300&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
2023-08-18 08:02:57.362 ( 36,189s) 1| Plugins Manager: Find parent addr - <1-1>
2023-08-18 08:02:57.363 ( 36,190s) 1| Plugins Manager: Searching Device Node - 413c:c00b
2023-08-18 08:02:57.363 ( 36,190s) 1| Plugins Manager: Device node - \\?\hid#vid_413c&pid_c00b&mi_03&col01#8&237b31ad&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
2023-08-18 08:02:57.429 ( 36,256s) 1| Checking => Lib Version: 1.0.60.68
2023-08-18 08:02:57.429 ( 36,256s) 1| Checking => Device version: 7.79.31.0
2023-08-18 08:02:57.429 ( 36,256s) 1| Close => Disconnect Enumerated Devices (0, OK)
2023-08-18 08:02:57.429 ( 36,256s) 1| Plugins Manager: Set [0:0] 0bda:1101, 11600000
2023-08-18 08:02:57.429 ( 36,256s) 1| Plugins Manager: Searching Device Node - 0bda:1101
2023-08-18 08:02:57.429 ( 36,256s) 1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
2023-08-18 08:02:57.466 ( 36,293s) 1| Open Dev => \\?\HID#VID_0BDA&PID_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:02:57.516 ( 36,343s) 1| Checking => version: f807.12.14
2023-08-18 08:02:57.558 ( 36,385s) 1| Open Dev => \\?\HID#VID_0BDA&PID_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:02:57.610 ( 36,437s) 1| Checking => info: 0000000900000009
2023-08-18 08:02:57.615 ( 36,442s) 1| Close => terminated.
2023-08-18 08:02:57.615 ( 36,442s) 1| Close => terminated.
2023-08-18 08:02:57.615 ( 36,442s) 1| Plugins Manager: found alt list => WEBCAM, count: 1
2023-08-18 08:02:57.616 ( 36,443s) 1| Plugins Manager: Searching Device Node - 413c:c00a
2023-08-18 08:02:57.616 ( 36,443s) 1| Plugins Manager: Cannot find Device Node.
2023-08-18 08:02:57.616 ( 36,443s) 1| Plugins Manager: found alt list => WEBCAM, count: 1
2023-08-18 08:02:58.072 ( 36,899s) 1| Checking => Init Failed (0x000004e0)
2023-08-18 08:02:58.072 ( 36,899s) 1| [2][0] The camera must pop-out and please do not use the camera during the firmware update.
2023-08-18 08:02:58.087 ( 36,914s) 1| GUI: Msg => [2][0] The camera must pop-out and please do not use the camera during the firmware update.
2023-08-18 08:02:58.087 ( 36,914s) 1| GUI: Webcam warning message is disabled.
2023-08-18 08:02:58.102 ( 36,929s) 1| Close => UnInit (0x00000000)
2023-08-18 08:02:58.102 ( 36,929s) 1| Close => UnInit (0x00000000)
2023-08-18 08:02:58.105 ( 36,932s) 1| Plugins Manager: Searching Device Node - 0bda:1100
2023-08-18 08:02:58.105 ( 36,932s) 1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1100#8&3870c105&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
2023-08-18 08:02:58.106 ( 36,933s) 1| Plugins Manager: HUB1 Check => HUB2 (3)
2023-08-18 08:02:58.106 ( 36,933s) 1| HUB Device => Skip Handshake
2023-08-18 08:02:58.143 ( 36,970s) 1| Open Dev => \\?\HID#VID_0BDA&PID_1100#8&3870c105&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:02:58.147 ( 36,973s) WARN| Handshake => skip.
2023-08-18 08:02:58.148 ( 36,975s) 1| Checking => version: 1.40
2023-08-18 08:02:58.148 ( 36,975s) WARN| Handshake => skip.
2023-08-18 08:02:58.165 ( 36,992s) 1| Close => terminated.
2023-08-18 08:02:58.165 ( 36,992s) 1| Close => terminated.
2023-08-18 08:02:58.166 ( 36,993s) 1| Plugins Manager: Searching Device Node - 0bda:1101
2023-08-18 08:02:58.166 ( 36,993s) 1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
2023-08-18 08:02:58.166 ( 36,993s) 1| Plugins Manager: HUB1 Check => HUB (-1)
2023-08-18 08:02:58.203 ( 37,030s) 1| Open Dev => \\?\HID#VID_0BDA&PID_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:02:58.210 ( 37,037s) 1| Checking => version: 1.40
2023-08-18 08:02:58.215 ( 37,042s) 1| Close => terminated.
2023-08-18 08:02:58.215 ( 37,042s) 1| Close => terminated.
2023-08-18 08:02:58.240 ( 37,067s) 1| GUI: Model Name => Dell C2422HE, FW Version => ™Dell C2422HE¡
2023-08-18 08:02:58.240 ( 37,067s) 1| GUI: Msg => [5][0] Update may take up to
2023-08-18 08:02:58.271 ( 37,098s) 1| GUI: Get: true, C:/Dell/firmware/C2422HE/M2T111/C2422HE_LG_52Y72_M2T111_20230524.upg, M2T111, 0xDC6B
2023-08-18 08:02:58.271 ( 37,098s) 1| GUI: [CHK] Waiting Close: false, Callback Running: false
2023-08-18 08:02:58.271 ( 37,098s) 1| GUI: Updatable: true
2023-08-18 08:03:11.209 ( 50,036s) 1| GUI: Msg => remove: 6
2023-08-18 08:03:11.209 ( 50,036s) 1| GUI: Msg => [5][0] Update may take up to
2023-08-18 08:03:11.209 ( 50,036s) 1| GUI: UpdateFirmware
2023-08-18 08:03:11.210 ( 50,037s) 1| Logging to 'C:/Dell/firmware/C2422HE/Dell C2422HE_9VM7C2301.0072�PDH7L�ISPLog.txt', mode: 'w', verbosity: 0
2023-08-18 08:03:11.210 ( 50,037s) 1| [1] Create Log File => C:/Dell/firmware/C2422HE/Dell C2422HE_9VM7C2301.0072�PDH7L�ISPLog.txt
2023-08-18 08:03:11.210 ( 50,037s) INFO| Start time: 2023/08/18:08:03:11
2023-08-18 08:03:11.210 ( 50,037s) 1| *** MULTI-MNT *** update index 0
2023-08-18 08:03:11.210 ( 50,037s) 1| Plugins Manager: Update (index: 0)
2023-08-18 08:03:11.210 ( 50,037s) 1| Plugins Manager: [0][0:0] 0bda:1101, 11600000
2023-08-18 08:03:11.210 ( 50,037s) 1| Plugins Manager: Find parent node - \\?\usb#vid_0bda&pid_5409#5&2cde4300&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
2023-08-18 08:03:11.210 ( 50,037s) 1| Plugins Manager: Find parent addr - <1-1>
2023-08-18 08:03:11.210 ( 50,037s) 1| Plugins Manager: Set [0:0] 0bda:1101, 11600000
2023-08-18 08:03:11.211 ( 50,038s) 1| Plugins Manager: found alt list => DISPLAY, count: 2
2023-08-18 08:03:11.212 ( 50,038s) 1| Plugins Manager: found dev alt => 753.03E01.0071
2023-08-18 08:03:11.212 ( 50,039s) 1| Plugins Manager: found dev alt => 753.03E01.A081
2023-08-18 08:03:11.212 ( 50,039s) 1| Plugins Manager: Searching Device Node - 0bda:1101
2023-08-18 08:03:11.212 ( 50,039s) 1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
2023-08-18 08:03:11.398 ( 50,225s) 1| Open Dev => \\?\HID#VID_0BDA&PID_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:03:12.426 ( 51,253s) WARN| MNT ISPTAG => read fail, retry... (0x00)
2023-08-18 08:03:13.962 ( 52,789s) WARN| MNT ISPTAG => read fail, retry... (0x01)
2023-08-18 08:03:15.506 ( 54,333s) WARN| MNT ISPTAG => read fail, retry... (0x02)
2023-08-18 08:03:17.038 ( 55,865s) 1| MNT ISPTAG => write fail, retry... (3)
2023-08-18 08:03:18.577 ( 57,404s) 1| MNT ISPTAG => write fail, retry... (4)
2023-08-18 08:03:20.120 ( 58,947s) 1| MNT ISPTAG => write fail, retry... (5)
2023-08-18 08:03:21.657 ( 60,484s) 1| MNT ISPTAG => write fail, retry... (6)
2023-08-18 08:03:23.193 ( 62,020s) 1| MNT ISPTAG => write fail, retry... (7)
2023-08-18 08:03:24.723 ( 63,550s) 1| MNT ISPTAG => write fail, retry... (8)
2023-08-18 08:03:26.255 ( 65,082s) 1| MNT ISPTAG => write fail, retry... (9)
2023-08-18 08:03:26.766 ( 65,593s) 1| Close => terminated.
2023-08-18 08:03:26.766 ( 65,593s) 1| Close => terminated.
2023-08-18 08:03:26.766 ( 65,593s) 1| ConfigMonitor: Pass
2023-08-18 08:03:26.766 ( 65,593s) 1| Plugins Manager: Update AUDIO
2023-08-18 08:03:26.768 ( 65,595s) 1| Plugins Manager: Searching Device Node - 413c:c00b
2023-08-18 08:03:26.768 ( 65,595s) 1| Plugins Manager: Device node - \\?\hid#vid_413c&pid_c00b&mi_03&col01#8&237b31ad&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
2023-08-18 08:03:26.966 ( 65,793s) 1| Checking => Lib Version: 1.0.60.68
2023-08-18 08:03:26.966 ( 65,793s) 1| Checking => Device version: 7.79.31.0
2023-08-18 08:03:27.054 ( 65,881s) 1| Updating => stage: [0]
2023-08-18 08:03:27.054 ( 65,881s) 1| Updating => Instance exist.
2023-08-18 08:03:27.054 ( 65,881s) 1| Updating => stage: [1]
2023-08-18 08:03:27.062 ( 65,889s) 1| Updating => Firmware file is validated.
2023-08-18 08:03:27.135 ( 65,962s) 1| Updating => Partition: type 2, no. 2
2023-08-18 08:03:27.135 ( 65,962s) 1| Updating => Active partition: 1.
2023-08-18 08:03:27.135 ( 65,962s) 1| Updating => Recoverable: 1.
2023-08-18 08:03:27.135 ( 65,962s) 1| Updating => stage: [2]
2023-08-18 08:04:03.750 ( 102,577s) 1| Updating => stage: [3]
2023-08-18 08:04:03.750 ( 102,577s) 1| Updating => Verify Passed. (1, 0)
2023-08-18 08:04:03.781 ( 102,608s) 1| Updating => Completed.
2023-08-18 08:04:03.781 ( 102,608s) 1| Close => Disconnect Enumerated Devices (0, OK)
2023-08-18 08:04:03.781 ( 102,608s) 1| Plugins Manager: Update AUDIO success => 0:00:37:014:964
2023-08-18 08:04:03.781 ( 102,608s) 1| Plugins Manager: Update PDC
2023-08-18 08:04:03.781 ( 102,608s) 1| Plugins Manager: Set [0:0] 0bda:1101, 11600000
2023-08-18 08:04:03.782 ( 102,609s) 1| Plugins Manager: Searching Device Node - 0bda:1101
2023-08-18 08:04:03.782 ( 102,609s) 1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
2023-08-18 08:04:03.973 ( 102,800s) 1| Open Dev => \\?\HID#VID_0BDA&PID_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:04:04.032 ( 102,859s) 1| Checking => version: f807.12.14
2023-08-18 08:04:04.072 ( 102,899s) 1| Open Dev => \\?\HID#VID_0BDA&PID_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:04:04.126 ( 102,953s) 1| Checking => info: 0000000900000009
2023-08-18 08:04:04.183 ( 103,010s) 1| [4][-1]
2023-08-18 08:04:04.198 ( 103,024s) 1| GUI: Msg => remove: 4
2023-08-18 08:04:04.213 ( 103,040s) 1| Updating => stage: [0]
2023-08-18 08:04:04.246 ( 103,073s) 1| Open Dev => \\?\HID#VID_0BDA&PID_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:04:04.281 ( 103,108s) 1| Updating => stage: [1]
2023-08-18 08:04:04.330 ( 103,157s) 1| Updating => BootOk: 0
2023-08-18 08:04:04.330 ( 103,157s) 1| Updating => Region0 Only: 1
2023-08-18 08:04:04.330 ( 103,157s) 1| Updating => Region0 Attempted (Bit 4): 1
2023-08-18 08:04:04.330 ( 103,157s) 1| Updating => Region0 Invalid: 0
2023-08-18 08:04:04.330 ( 103,157s) 1| Updating => Region0 Flash Error: 0
2023-08-18 08:04:04.330 ( 103,157s) 1| Updating => Region0 CRC Fail: 0
2023-08-18 08:04:04.330 ( 103,157s) 1| Updating => Region1 Attempted (Bit 5): 0
2023-08-18 08:04:04.330 ( 103,157s) 1| Updating => Region1 Invalid: 0
2023-08-18 08:04:04.330 ( 103,157s) 1| Updating => Region1 Flash Error: 0
2023-08-18 08:04:04.330 ( 103,157s) 1| Updating => Region1 CRC Fail: 0
2023-08-18 08:04:04.576 ( 103,403s) 1| Updating => Region 0, Pointer = 0x2000
2023-08-18 08:04:04.577 ( 103,404s) 1| Updating => Update region [0]
2023-08-18 08:04:04.577 ( 103,404s) 1| Updating => stage: [5]
2023-08-18 08:04:04.982 ( 103,809s) 1| Updating => stage: [6]
2023-08-18 08:09:55.670 ( 454,497s) 1| Updating => Write header (00002000)
2023-08-18 08:09:57.074 ( 455,900s) 1| Updating => Write & verify header success (0, 00002000)
2023-08-18 08:09:57.319 ( 456,145s) 1| Updating => Region 0, Pointer = 0x2000
2023-08-18 08:09:57.336 ( 456,162s) 1| Updating => stage: [7]
2023-08-18 08:09:57.790 ( 456,617s) 1| Updating => Flash Verify Return Value = 0x00
2023-08-18 08:09:57.790 ( 456,617s) 1| Updating => SUCCESS: Flash Update was successful and Verified (Region: 0)
2023-08-18 08:09:57.825 ( 456,652s) 1| Updating => Completed.
2023-08-18 08:09:57.830 ( 456,657s) 1| Close => terminated.
2023-08-18 08:09:57.830 ( 456,657s) 1| Close => terminated.
2023-08-18 08:09:57.830 ( 456,657s) 1| Close => terminated.
2023-08-18 08:09:57.830 ( 456,657s) 1| Plugins Manager: Update PDC success => 0:05:54:048:835
2023-08-18 08:09:57.830 ( 456,657s) 1| Plugins Manager: Update WEBCAM
2023-08-18 08:09:57.831 ( 456,658s) 1| Plugins Manager: found alt list => WEBCAM, count: 1
2023-08-18 08:09:57.836 ( 456,663s) 1| Plugins Manager: Searching Device Node - 413c:c00a
2023-08-18 08:09:57.837 ( 456,663s) 1| Plugins Manager: Cannot find Device Node.
2023-08-18 08:09:57.837 ( 456,664s) 1| Plugins Manager: found alt list => WEBCAM, count: 1
2023-08-18 08:09:58.245 ( 457,071s) 1| Checking => Init Failed (0x000004e0)
2023-08-18 08:09:58.245 ( 457,071s) 1| [2][0] The camera must pop-out and please do not use the camera during the firmware update.
2023-08-18 08:09:58.257 ( 457,084s) 1| GUI: Msg => [2][0] The camera must pop-out and please do not use the camera during the firmware update.
2023-08-18 08:09:58.258 ( 457,084s) 1| GUI: Webcam warning message is disabled.
2023-08-18 08:09:58.344 ( 457,171s) 1| Updating => stage: [0]
2023-08-18 08:09:58.366 ( 457,193s) 1| Updating => Instance exist.
2023-08-18 08:09:58.366 ( 457,193s) 1| Updating => stage: [1]
2023-08-18 08:09:58.366 ( 457,193s) 1| Updating => Get Info Failed (0x80004003)
2023-08-18 08:09:58.366 ( 457,193s) 1| Updating => Get Type Failed (0x80004003)
2023-08-18 08:09:58.366 ( 457,193s) 1| Updating => Read Reg 0x2509 Failed (0x80004003)
2023-08-18 08:09:58.366 ( 457,193s) 1| Close => UnInit (0x00000000)
2023-08-18 08:09:58.366 ( 457,193s) 1| Close => UnInit (0x00000000)
2023-08-18 08:09:58.366 ( 457,193s) 1| Close => UnInit (0x00000000)
2023-08-18 08:09:58.367 ( 457,194s) ERR| Plugins Manager: error: Webcam update failed.
2023-08-18 08:09:58.367 ( 457,194s) 1| Plugins Manager: Update elapsed => 0:06:47:157:021
2023-08-18 08:09:58.367 ( 457,194s) 1| *** MULTI-MNT *** reset index 0
2023-08-18 08:09:58.367 ( 457,194s) 1| Plugins Manager: Reset (index 0)
2023-08-18 08:09:58.367 ( 457,194s) 1| Plugins Manager: [0][0:0] 0bda:1101, 11600000
2023-08-18 08:09:58.367 ( 457,194s) 1| Plugins Manager: Find parent node - \\?\usb#vid_0bda&pid_5409#5&2cde4300&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
2023-08-18 08:09:58.367 ( 457,194s) 1| Plugins Manager: Find parent addr - <1-1>
2023-08-18 08:09:58.367 ( 457,194s) 1| Plugins Manager: Reset AUDIO
2023-08-18 08:09:58.368 ( 457,195s) 1| Plugins Manager: Searching Device Node - 413c:c00b
2023-08-18 08:09:58.368 ( 457,195s) 1| Plugins Manager: Device node - \\?\hid#vid_413c&pid_c00b&mi_03&col01#8&237b31ad&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
2023-08-18 08:09:58.561 ( 457,387s) 1| Close => Disconnect Enumerated Devices (0, OK)
2023-08-18 08:09:58.561 ( 457,387s) 1| Plugins Manager: Reset WEBCAM
2023-08-18 08:09:58.561 ( 457,388s) 1| Plugins Manager: found alt list => WEBCAM, count: 1
2023-08-18 08:09:58.562 ( 457,389s) 1| Plugins Manager: Searching Device Node - 413c:c00a
2023-08-18 08:09:58.562 ( 457,389s) 1| Plugins Manager: Cannot find Device Node.
2023-08-18 08:09:58.562 ( 457,389s) 1| Plugins Manager: found alt list => WEBCAM, count: 1
2023-08-18 08:09:58.896 ( 457,722s) 1| Reset => Init Failed (0x000004e0)
2023-08-18 08:09:58.896 ( 457,723s) 1| Close => UnInit (0x00000000)
2023-08-18 08:09:58.896 ( 457,723s) 1| Close => UnInit (0x00000000)
2023-08-18 08:09:58.898 ( 457,725s) 1| Plugins Manager: Reset DISPLAY
2023-08-18 08:09:58.898 ( 457,725s) 1| Plugins Manager: Set [0:0] 0bda:1101, 11600000
2023-08-18 08:09:58.899 ( 457,726s) 1| Plugins Manager: found alt list => DISPLAY, count: 2
2023-08-18 08:09:58.902 ( 457,728s) 1| Plugins Manager: found dev alt => 753.03E01.0071
2023-08-18 08:09:58.902 ( 457,729s) 1| Plugins Manager: found dev alt => 753.03E01.A081
2023-08-18 08:09:58.903 ( 457,729s) 1| Plugins Manager: Searching Device Node - 0bda:1101
2023-08-18 08:09:58.903 ( 457,729s) 1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
2023-08-18 08:09:59.107 ( 457,934s) 1| Open Dev => \\?\HID#VID_0BDA&PID_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:09:59.114 ( 457,940s) 1| Reset => exit (0x00)
2023-08-18 08:09:59.118 ( 457,945s) 1| Reset => result (0x00)
2023-08-18 08:09:59.123 ( 457,949s) 1| Close => terminated.
2023-08-18 08:09:59.123 ( 457,949s) 1| Close => terminated.
2023-08-18 08:09:59.123 ( 457,950s) 1| Get model name by device path.
2023-08-18 08:09:59.200 ( 458,027s) 1| Open Dev => \\?\HID#VID_0BDA&PID_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:09:59.202 ( 458,028s) WARN| Handshake => error: 0x11.
2023-08-18 08:09:59.202 ( 458,029s) 1| Flash_WP Status = 1
2023-08-18 08:09:59.202 ( 458,029s) WARN| Handshake => error: 0x11.
2023-08-18 08:09:59.203 ( 458,030s) 1| Close => terminated.
2023-08-18 08:09:59.203 ( 458,030s) 1| Close => terminated.
2023-08-18 08:09:59.203 ( 458,030s) 1| Plugins Manager: Reset elapsed => 0:00:00:835:620
2023-08-18 08:09:59.203 ( 458,030s) 1| Plugins Manager: [0][0:0] 0bda:1101, 11600000
2023-08-18 08:09:59.203 ( 458,030s) 1| Plugins Manager: GetDisplayInfo (index: 0)
2023-08-18 08:09:59.204 ( 458,031s) 1| Plugins Manager: Find parent node - \\?\usb#vid_0bda&pid_5409#5&2cde4300&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
2023-08-18 08:09:59.204 ( 458,031s) 1| Plugins Manager: Find parent addr - <1-1>
2023-08-18 08:09:59.204 ( 458,031s) 1| Plugins Manager: Set [0:0] 0bda:1101, 11600000
2023-08-18 08:09:59.209 ( 458,035s) 1| Plugins Manager: found alt list => DISPLAY, count: 2
2023-08-18 08:09:59.215 ( 458,042s) 1| Plugins Manager: found dev alt => 753.03E01.0071
2023-08-18 08:09:59.221 ( 458,048s) 1| Plugins Manager: found dev alt => 753.03E01.A081
2023-08-18 08:09:59.224 ( 458,050s) 1| Plugins Manager: Searching Device Node - 0bda:1101
2023-08-18 08:09:59.224 ( 458,051s) 1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
2023-08-18 08:09:59.305 ( 458,132s) 1| Open Dev => \\?\HID#VID_0BDA&PID_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:09:59.305 ( 458,132s) WARN| Handshake => error: 0x11.
2023-08-18 08:09:59.305 ( 458,132s) WARN| MNT VER. => read fail, retry... (0x00)
2023-08-18 08:09:59.814 ( 458,641s) WARN| MNT VER. => read fail, retry... (0x01)
2023-08-18 08:10:00.323 ( 459,150s) WARN| MNT VER. => read fail, retry... (0x02)
2023-08-18 08:10:00.826 ( 459,653s) WARN| MNT S/N => read fail, retry... (0x00)
2023-08-18 08:10:01.332 ( 460,159s) WARN| MNT S/N => read fail, retry... (0x01)
2023-08-18 08:10:01.843 ( 460,670s) WARN| MNT S/N => read fail, retry... (0x02)
2023-08-18 08:10:02.346 ( 461,172s) WARN| MNT INFO => read fail, retry... (0x00)
2023-08-18 08:10:02.859 ( 461,686s) WARN| MNT INFO => read fail, retry... (0x01)
2023-08-18 08:10:03.366 ( 462,193s) WARN| MNT INFO => read fail, retry... (0x02)
2023-08-18 08:10:03.877 ( 462,704s) WARN| MNT TAG => read fail, retry... (0x00)
2023-08-18 08:10:04.385 ( 463,212s) WARN| MNT TAG => read fail, retry... (0x01)
2023-08-18 08:10:04.900 ( 463,727s) WARN| MNT TAG => read fail, retry... (0x02)
2023-08-18 08:10:05.408 ( 464,235s) WARN| MNT ISPTAG => read fail, retry... (0x00)
2023-08-18 08:10:05.922 ( 464,749s) WARN| MNT ISPTAG => read fail, retry... (0x01)
2023-08-18 08:10:06.433 ( 465,260s) WARN| MNT ISPTAG => read fail, retry... (0x02)
2023-08-18 08:10:06.950 ( 465,777s) WARN| MNT WP => read fail, retry... (0x00)
2023-08-18 08:10:07.457 ( 466,283s) WARN| MNT WP => read fail, retry... (0x01)
2023-08-18 08:10:07.966 ( 466,792s) WARN| MNT WP => read fail, retry... (0x02)
2023-08-18 08:10:08.470 ( 467,296s) 1| Flash_WP Status = 1
2023-08-18 08:10:08.470 ( 467,297s) 1| Plugins Manager: found alt list => DISPLAY, count: 2
2023-08-18 08:10:08.470 ( 467,297s) 1| Plugins Manager: cannot found p/n alt, search pattern is invalid. (pattern: )
2023-08-18 08:10:08.471 ( 467,297s) WARN| Plugins Manager: unable to find alt fw.
2023-08-18 08:10:08.471 ( 467,297s) WARN| Handshake => error: 0x11.
2023-08-18 08:10:08.471 ( 467,297s) 1| Close => terminated.
2023-08-18 08:10:08.471 ( 467,297s) 1| Close => terminated.
2023-08-18 08:10:08.471 ( 467,297s) 1| Plugins Manager: Cascade topology.
2023-08-18 08:10:08.471 ( 467,297s) 1| Plugins Manager: [0][0:0] 0bda:1101, 11600000
2023-08-18 08:10:08.471 ( 467,297s) 1| Plugins Manager: GetOtherInfo (index: 0)
2023-08-18 08:10:08.471 ( 467,297s) 1| Plugins Manager: Find parent node - \\?\usb#vid_0bda&pid_5409#5&2cde4300&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
2023-08-18 08:10:08.471 ( 467,297s) 1| Plugins Manager: Find parent addr - <1-1>
2023-08-18 08:10:08.472 ( 467,298s) 1| Plugins Manager: Searching Device Node - 413c:c00b
2023-08-18 08:10:08.472 ( 467,298s) 1| Plugins Manager: Device node - \\?\hid#vid_413c&pid_c00b&mi_03&col01#8&237b31ad&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
2023-08-18 08:10:08.546 ( 467,372s) 1| Checking => Lib Version: 1.0.60.68
2023-08-18 08:10:08.546 ( 467,372s) 1| Checking => Device version: 7.79.31.0
2023-08-18 08:10:08.546 ( 467,372s) 1| Close => Disconnect Enumerated Devices (0, OK)
2023-08-18 08:10:08.546 ( 467,372s) 1| Plugins Manager: Set [0:0] 0bda:1101, 11600000
2023-08-18 08:10:08.546 ( 467,372s) 1| Plugins Manager: Searching Device Node - 0bda:1101
2023-08-18 08:10:08.546 ( 467,372s) 1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
2023-08-18 08:10:08.582 ( 467,408s) 1| Open Dev => \\?\HID#VID_0BDA&PID_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:10:08.642 ( 467,468s) 1| Checking => version: f807.12.14
2023-08-18 08:10:08.680 ( 467,506s) 1| Open Dev => \\?\HID#VID_0BDA&PID_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:10:08.734 ( 467,560s) 1| Checking => info: 0000000900000009
2023-08-18 08:10:08.738 ( 467,564s) 1| Close => terminated.
2023-08-18 08:10:08.738 ( 467,564s) 1| Close => terminated.
2023-08-18 08:10:08.738 ( 467,565s) 1| Plugins Manager: found alt list => WEBCAM, count: 1
2023-08-18 08:10:08.739 ( 467,566s) 1| Plugins Manager: Searching Device Node - 413c:c00a
2023-08-18 08:10:08.739 ( 467,566s) 1| Plugins Manager: Cannot find Device Node.
2023-08-18 08:10:08.739 ( 467,566s) 1| Plugins Manager: found alt list => WEBCAM, count: 1
2023-08-18 08:10:09.061 ( 467,888s) 1| Checking => Init Failed (0x000004e0)
2023-08-18 08:10:09.061 ( 467,888s) 1| [2][0] The camera must pop-out and please do not use the camera during the firmware update.
2023-08-18 08:10:09.076 ( 467,902s) 1| GUI: Msg => [2][0] The camera must pop-out and please do not use the camera during the firmware update.
2023-08-18 08:10:09.076 ( 467,902s) 1| GUI: Webcam warning message is disabled.
2023-08-18 08:10:09.091 ( 467,917s) 1| Close => UnInit (0x00000000)
2023-08-18 08:10:09.091 ( 467,917s) 1| Close => UnInit (0x00000000)
2023-08-18 08:10:09.100 ( 467,926s) 1| Plugins Manager: Searching Device Node - 0bda:1100
2023-08-18 08:10:09.100 ( 467,926s) 1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1100#8&3870c105&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
2023-08-18 08:10:09.101 ( 467,927s) 1| Plugins Manager: HUB1 Check => HUB2 (3)
2023-08-18 08:10:09.101 ( 467,927s) 1| HUB Device => Skip Handshake
2023-08-18 08:10:09.221 ( 468,047s) 1| Open Dev => \\?\HID#VID_0BDA&PID_1100#8&3870c105&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:10:09.225 ( 468,052s) WARN| Handshake => skip.
2023-08-18 08:10:09.226 ( 468,053s) 1| Checking => version: 1.40
2023-08-18 08:10:09.227 ( 468,053s) WARN| Handshake => skip.
2023-08-18 08:10:09.229 ( 468,055s) 1| Close => terminated.
2023-08-18 08:10:09.229 ( 468,055s) 1| Close => terminated.
2023-08-18 08:10:09.230 ( 468,056s) 1| Plugins Manager: Searching Device Node - 0bda:1101
2023-08-18 08:10:09.230 ( 468,056s) 1| Plugins Manager: Device node - \\?\hid#vid_0bda&pid_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
2023-08-18 08:10:09.231 ( 468,057s) 1| Plugins Manager: HUB1 Check => HUB (-1)
2023-08-18 08:10:09.269 ( 468,095s) 1| Open Dev => \\?\HID#VID_0BDA&PID_1101#7&3b5a95c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030},
2023-08-18 08:10:09.274 ( 468,101s) 1| Checking => version: 1.40
2023-08-18 08:10:09.278 ( 468,105s) 1| Close => terminated.
2023-08-18 08:10:09.278 ( 468,105s) 1| Close => terminated.
2023-08-18 08:10:09.291 ( 468,117s) 1| GUI: Result Check: false / true
2023-08-18 08:10:09.292 ( 468,118s) 1| GUI: Msg => [5][2] error occurred.
2023-08-18 08:10:09.292 ( 468,118s) 1| GUI: Msg => native thread is still running.
2023-08-18 08:10:09.293 ( 468,119s) 1| GUI: Set Exit Code: 5
2023-08-18 08:10:09.293 ( 468,119s) 1| GUI: [REQ] Waiting Close: false, Callback Running: true
2023-08-18 08:10:09.293 ( 468,119s) 1| GUI: Msg => remove others, only show error message.
2023-08-18 08:10:09.307 ( 468,133s) INFO| UpdateResult: Fail
2023-08-18 08:10:09.307 ( 468,133s) INFO| ScalarRebootResult: Pass
2023-08-18 08:10:09.307 ( 468,133s) INFO| NewFWInfo: (mcu:version, per line)
2023-08-18 08:10:09.307 ( 468,133s) INFO| Dell C2422HE:M2T111
2023-08-18 08:10:09.307 ( 468,133s) INFO| AUDIO:7.79.31.2
2023-08-18 08:10:09.307 ( 468,133s) INFO| PDC:f8.07.12.14 0909
2023-08-18 08:10:09.307 ( 468,133s) INFO| WEBCAM:0908.5071
2023-08-18 08:10:09.307 ( 468,133s) INFO| HUB2:1.40
2023-08-18 08:10:09.307 ( 468,133s) INFO| HUB:1.48
2023-08-18 08:10:09.307 ( 468,133s) INFO| ;201, Update takes up to 20 minutes. Do not power off or disconnect cable while updating.>, <5, Update error>
2023-08-18 08:10:09.309 ( 468,136s) INFO| End time: 2023/08/18:08:10:09
2023-08-18 08:10:09.323 ( 468,149s) 1| GUI: Get: false / true
2023-08-18 08:10:09.323 ( 468,149s) 1| GUI: Msg => [5][2] error occurred.
2023-08-18 08:10:09.323 ( 468,150s) 1| GUI: Msg => found other error message exist, skip.
2023-08-18 08:10:09.324 ( 468,150s) 1| GUI: [CHK] Waiting Close: true, Callback Running: false
2023-08-18 08:19:50.564 (1049,371s) 1| GUI: Window => closing.
2023-08-18 08:19:50.601 (1049,408s) 1| App: Exit Code => 5
MacP4444
1 Rookie
•
2 Posts
•
2 Points
0
June 26th, 2024 13:39
I had the same problem. The instructions said "use a USB-C cable." I didn't know that the monitor had a USB-C port and I could use a USB-C to USB-C cable to connect the monitor to the computer. Then it worked.
DELL-Chris M
Community Manager
•
56.9K Posts
•
232.1K Points
0
August 21st, 2023 13:43
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. Provide to them the private Dell monitor Service Tag and all of your troubleshooting.