Seems to be a software compatibility issue. A reboot or Clean Boot (also requires a reboot) may resolve this issue.
Since it is not convenient for you to reboot the system, you may try using the command line or using the console from another NMSQL client if it is a cluster configuration.
I have tried installing Networker User for SQL on a test server without any SQL server installed, and it can still launch, so I don't think it is a permission issue. And also, SQL backup still works fine.
This is also a Cluster setup. The problem is occuring on an active node. There is no issue on the passive node.
There is no error at all on windows event log, daemon.raw or nsrsqlsv.raw
martingoh
1 Rookie
•
31 Posts
0
November 22nd, 2013 01:00
We sort of found the reason to the error. The NMSQL works fine when we switch to another window user.
Perhaps the account we are using does not have certain rights to access some files needed for NMSQL.
When we rebooted and using the usual login that we have been using, it shows the same error (red cross, no message).
Only when we use another account to access NMSQL then there is no error.
ble1
4 Operator
•
14.4K Posts
0
October 25th, 2013 09:00
Do you have SQL admin permissions?
TimQuan
4 Operator
•
1.2K Posts
0
October 27th, 2013 18:00
Seems to be a software compatibility issue. A reboot or Clean Boot (also requires a reboot) may resolve this issue.
Since it is not convenient for you to reboot the system, you may try using the command line or using the console from another NMSQL client if it is a cluster configuration.
martingoh
1 Rookie
•
31 Posts
0
October 27th, 2013 22:00
I have tried installing Networker User for SQL on a test server without any SQL server installed, and it can still launch, so I don't think it is a permission issue. And also, SQL backup still works fine.
This is also a Cluster setup. The problem is occuring on an active node. There is no issue on the passive node.
There is no error at all on windows event log, daemon.raw or nsrsqlsv.raw
martingoh
1 Rookie
•
31 Posts
0
October 27th, 2013 23:00
No, this is not a new setup. It's been working for a very long time.
As mentioned above, the SQL backup is still working fine. Just that I
cannot launch the Networker User for SQL program.
It's not NMM, its the old Networker Module for SQL
Michaeltaljaard
16 Posts
0
October 27th, 2013 23:00
Hi Martin
Please may you share the following.
I also take it that the Installation/Configuration is in line with EMC Recommended Configuration For Networker on MSCS
Is this a New Installation, if Not did this ever work..?
Regards
Michael
ble1
4 Operator
•
14.4K Posts
0
October 28th, 2013 18:00
Try to start it as nsrsqlrc -s -c NSR_CLIENT_4_CLUSTER -a .
Thierry101
2 Intern
•
326 Posts
0
October 30th, 2013 18:00
HI As Michael requested
would you please share
you said it was setup long time ago and worked since..
was there any service packs, hotifxes upgrades of OS/SQL/Networker done along the way?
When is the last good backup?
Michaeltaljaard
16 Posts
0
November 22nd, 2013 00:00
HI Martin
Have you managed to get this resolved..?
Kind Regards
Michael