Several different routers use the same name for their connection wizards. Which router do you have? (Make & model please). Some routers default to having no password initially for the first time you log in so you might want to try leaving it blank and see if that works. Others might use something like "admin" to gain access for the first time. Most though include the password inside the box the router came in, included with the documentation paperwork. You may want to check there.
If you can give us a bit more information about your router we'll be glad to help. In order to help me more efficiently troubleshoot your connection please right click on my Dell Todd username and send me a private message with the Dell Service Tag of the system that you're using. Please keep all troubleshooting discussions here on this public thread so that others, with the same questions, can see what we discuss.
DELL-Todd S
3 Apprentice
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1.8K Posts
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March 4th, 2016 11:00
Hi,
Several different routers use the same name for their connection wizards. Which router do you have? (Make & model please). Some routers default to having no password initially for the first time you log in so you might want to try leaving it blank and see if that works. Others might use something like "admin" to gain access for the first time. Most though include the password inside the box the router came in, included with the documentation paperwork. You may want to check there.
If you can give us a bit more information about your router we'll be glad to help. In order to help me more efficiently troubleshoot your connection please right click on my Dell Todd username and send me a private message with the Dell Service Tag of the system that you're using. Please keep all troubleshooting discussions here on this public thread so that others, with the same questions, can see what we discuss.
Thank you,
Todd