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2.9K Posts

May 30th, 2023 03:00

Hi, what Joey means is that if you have a pc, another topic should be opened for it. For T620, I think it's in no post status.

You can make drain power at first as a few steps you can try.

Drain server flea power and check for any error messages during POST

1) Remove any external peripherals from the server

2) Turn system off and remove input power from the server

3) Hold down power button for 10 seconds with power unplugged and then wait for one minute

4) Re-apply input power and turn system on.

 

Please try to min2post https://dell.to/3IIIkVO
One processor (CPU) in socket processor 1
One memory module (DIMM) in socket A1
One power supply unit

https://dell.to/3IM2leb

System Board Jumper Settings

For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password.
Table 1. System Board Jumper Settings
JUMPER SETTING DESCRIPTION
PWRD_EN The figure shows jumper pin settings when the password feature is enabled. (default) The password feature is enabled (pins 2–4).
  The figure shows jumper pin settings when the password feature is disabled. The password feature is disabled (pins 4–6). BIOS local access is unlocked at the next AC power cycle.
NVRAM_CLR The figure shows jumper pin settings when the configuration settings are cleared at the next system boot.(default) The configuration settings are retained at the next system boot (pins 3–5).
  The figure shows jumper pin settings when the configuration settings are retained at system boot. The configuration settings are cleared at system boot (pins 1–3).

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9.7K Posts

June 1st, 2023 08:00

In order to accurately troubleshoot with the minimum to post configuration you should go to 1 CPU only, if you don't want to remove CPU2 you can try with a dimm in A1 and B1 though.

2 Intern

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178 Posts

May 27th, 2023 15:00

I remember now how all of this started. I took all the hard drives out and put them in again the wrong way. The T620 was then asking me to press this or that if I wanted to configure something. I forgot what exactly it said. Anyhow, I think I will solve this by just reinstalling Windows, AFTER I reset the whole RAID "dilemma". Anyone have a good instructional video on how to do that???

 

Thanks.

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2.9K Posts

May 29th, 2023 02:00

Hİ, Please check Sample Memory Configuration Table reference link is target=_blankDell PowerEdge T620 Systems Owner's Manual | Dell Canada

Power off and power drain the server. Then you can check any dust or loose memory on slots if needed clean the memories and reseat them according to the memory configuration guide.  

2 Intern

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178 Posts

May 29th, 2023 15:00

Erman,

Thanks for the reply. I did take all the RAM out and put it back. In a different order though, because I had a "feeling". Turns out it did something. The T620 still shows Configuring Memory at the beginning, but after a minute or so, it says done and the PC starts up normal. 

However, I now only see 48GB instead of 64GB (8x8) of RAM. On boot I see:

 

DDR3 Training Failure - FPT - Write DqDqs DIMM A1

Memory Training Failure Detected. Failed  Write DqDqs DIMM A1

and the same for DIMM A3.

Looking at that, common sense tells me that DIMM A1 and A3 are not working/broken and that is why I only see 48GB. Right?

Anyhow, I ran into another issues. Now my PC is completely dead! I have no idea why. I did not touch it for a few days and when I tried to turn it on, nothing. I see the PSU gets power, but that's it. I only have one at the moment. The other one died on me a year ago but since I never use the computer, I never got a new PSU. 

 

Thanks.

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4.1K Posts

May 29th, 2023 19:00

Hi @navissa,

Looking at that, common sense tells me that DIMM A1 and A3 are not working/broken and that is why I only see 48GB. Right?

Yes, that could be the main root cause. Try swapping A1 and A3 memory module with other slots. Check if the issue follows the memory or the slot. If the error persist on A1 A3, that means the mainboard is having an issue. 

 

Anyhow, I ran into another issues. Now my PC is completely dead! I have no idea why.

Is this a seperate issue? A PC? Is it another PowerEdge model? If yes, you can create another new topic for the issue, if it's a PC (Optiplex, Inspiron, etc) you might need to create a topic on the correct board for us to help you. 

2 Intern

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178 Posts

May 30th, 2023 03:00

Joey,

Thanks for the reply. I am going to switch the RAM around a little and see what happens. 

I should have worded it differently. By "PC" I meant my T620. The same "PC" I am talking about this while time. Sorry about the confusion. 

Having said this, the T620 is now completely dead. Nothing happens. Could it have something to do with me plugging in a PCIe card to a PCI slot???

Anyhow, will start a new thread. 

Thanks.

2 Intern

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178 Posts

May 30th, 2023 04:00

EDIT: I just looked at the manual and googled a bit. Turns out that the T620 has PCIe slots but they are PCIe x 16 and I had plugged in a PCIe x 1 card. And from what I read; you can plug in a x1 card into a x16 slot and nothing is going to happen. : ). 

So I don't think that is the issue. I will get a new CR2032 and see what happens.

2 Intern

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178 Posts

May 30th, 2023 04:00

Erman,

Thanks for the fast reply. I know what Joey meant and I agree. : )

I tried steps 1 - 4 already. Nothing. I don't mind taking RAM out, or mess with the jumpers, and I already only have one PSU, but I am not going to take a CPU out. Not at this point. The T620 was working fine yesterday. I am not sure if plugging the PCIe card had something to do with it. From what I remember, it still powered on. I did not hear any funny popping sounds, nor did it smell burned. So, I don't think the PCIe card did some damage. But who knows?

I was going to take the CR2032 battery out and see if its empty and replace it. Would that make a T620 not come on???

 

Thanks.

2 Intern

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178 Posts

May 30th, 2023 09:00

I just took all RAM out, other than RAM 1. Took the PERC controller and the GPU out. One PSU. Still two CPU's though. Nothing happened. Still dead.

It must be the motherboard!? Anyhow, the question now is, order a new MB or just buy a T630 for 500 bucks? How compatible are the two? Or is this for another thread?

Thanks.

 

P.S. Thinking of T620 because they are supposed to be quieter because you can control the fans better. 

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2.9K Posts

May 30th, 2023 23:00

sorry to hear that. I've checked a few mobos for T620 and T630 but they don't compatible with each other. If the after min2post process is still dead at first I would suspect the mobo. 

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2.9K Posts

May 31st, 2023 02:00

haha ) actually you are right, this got me thinking. it could be the power switch or it could be a daughter board with a pw switch. You can try to remove it control panel and you can power the cord to an outlet without the control panel. I would except directly get the power. But it still has a power distribution board and that one honestly confused me. By the way, the worst part of the part change is the possibility that the next part will not be a direct solution. 

2 Intern

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178 Posts

May 31st, 2023 02:00

Erman,

Thanks for checking if they are compatible or not. I am left with two options: 

A. Find a "cheap" T620 Motherboard or

B. Buy a T630. I have seen one for 375 + 75 shipping. I could take my CPU's, RAM, SSD's and HDD's and put them in the T630. Now I have spent a bit more than a MB but at least I have a newer system or

C. Just look for another cheap T620 and just take the MB out. or

D. Forget the whole DELL Server "thing" and spend the money on a "regular" PC, ha ha.

And there is always the option of selling it as "Parts Only" and move on. I have a decent HP Spectre x360 and MacBook Pro M1, and a bunch of "older" Laptops lying around. 

Anyhow, thanks again for all the help!

P.S. Could the power switch itself be broken??? I don't think so, because from what I remember, the T620 would also fire up the fans for a money when plugging in a PSU... and it won't even do that. 

2 Intern

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178 Posts

May 31st, 2023 03:00

I just the side panel off and plugged the cord into the power supply. I see a little light come on. It says LED10. No idea what this means? I think it means that the psu is working and that the mb gets some power. Otherwise the light would not come on.

I love how everything is modular on Dell servers, but I haven't found a way on how to get the power switch/control panel removed. Have to Google that. However, I don't think it's the power button. Like I said, whenever I unplugged the psu or power cable and plugged it back in, the fans would make some noise. Now I hear nothing...

Yeah, trying to find the part that is broken is tricky when not owning your own shop. If you have all the parts there, you can just try them all. But what am I supposed to do!? Order them all and they don't work, send them back!? Not a big fan of that...

That's why buying a second T620 would make the most sense. I could then try each part and see what happens. Once I know which part it is, I can order it, fix one T620 and now have two. Sell one.

 

Thanks.

Moderator

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2.9K Posts

May 31st, 2023 03:00

I absolutely agree with you. it's hard to say for sure what the pieces will be, Murphy law is out there somewhere ) That's why I always give a reminder to our community members who do not have a warranty.

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