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December 22nd, 2020 12:00
Cannot reach controllers
Hi all,
I have md3200, i can ping one of its controller, but i cant reach it via mdsm. Mdsm cannot discover it. Other controller cannot even pinging. I can connect only via seriall connection. The putty logs in below. Could you please help me ?
Thanks.
=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2020.12.22 20:18:42 =~=~=~=~=~=~=~=~=~=~=~=
-=<###>=-
Attaching interface lo0... done
Adding 9766 symbols for standalone.
Error
12/22/20-17:11:52 (GMT) (tRootTask): NOTE: I2C transaction returned 0x0423fe00
Reset, Power-Up Diagnostics - Loop 1 of 1
3600 Processor DRAM
01 Data lines Passed
02 Address lines Passed
3300 NVSRAM
01 Data lines Passed
5900 Ethernet 91c111 #1
01 Register read Passed
02 Register test Passed
3A00 NAND Flash
06 Bad Blocks Test Passed
2310 Application Accelerator Unit
01 AAU Register Test Passed
6D00 LSI SAS 1068 IOC--Base Board
01 IOC Register Read Test Passed
02 IOC Register Address Lines Test Passed
03 IOC Register Data Lines Test Passed
6D01 LSI SAS 1068 IOC--Host Card
01 IOC Register Read Test Passed
02 IOC Register Address Lines Test Passed
03 IOC Register Data Lines Test Passed
3900 Real-Time Clock
01 RT Clock Tick Passed
Diagnostic Manager exited normally.
Current date: 12/22/20 time: 07:24:52
Send for Service Interface or baud rate change
12/22/20-17:12:10 (GMT) (tRAID): NOTE: Set Powerup State
12/22/20-17:12:10 (GMT) (tRAID): NOTE: SOD Sequence is Normal, 0
12/22/20-17:12:11 (GMT) (tRAID): NOTE: Turning on tray summary fault LED
12/22/20-17:12:12 (GMT) (tRAID): NOTE: SYMBOL: SYMbolAPI registered.
esmc0: LinkUp event
12/22/20-17:12:14 (GMT) (tNetCfgInit): NOTE: Network Ready
12/22/20-17:12:15 (GMT) (tRAID): NOTE: Initiating Drive channel: ioc:0 bringup
12/22/20-17:12:18 (GMT) (tRAID): NOTE: IOC Firmware Version: 00-24-63-00
12/22/20-17:12:27 (GMT) (tSAOGet): NOTE: Alt marked failed but not held in reset
12/22/20-17:12:27 (GMT) (tSAOGet): WARN: Alt Ctl Reboot:
Reboot CompID: 0x401
Reboot reason: 0x7
Reboot reason extra: 0x0
12/22/20-17:12:27 (GMT) (tSAOGet): NOTE: holding alt ctl in reset
12/22/20-17:12:28 (GMT) (tSasEvtWkr): NOTE: sasIocPhyUp: chan:0 phy:0 prevNumActivePhys:2 numActivePhys:2
12/22/20-17:12:28 (GMT) (tSasEvtWkr): NOTE: sasIocPhyUp: chan:0 phy:1 prevNumActivePhys:2 numActivePhys:2
12/22/20-17:12:28 (GMT) (tSasEvtWkr): NOTE: sasIocPhyUp: chan:1 phy:2 prevNumActivePhys:2 numActivePhys:2
12/22/20-17:12:28 (GMT) (tSasEvtWkr): NOTE: sasIocPhyUp: chan:1 phy:3 prevNumActivePhys:2 numActivePhys:2
12/22/20-17:12:28 (GMT) (tSasCfg011): NOTE: Alt Controller path up - chan:0 phy:18 itn:1
12/22/20-17:12:28 (GMT) (tSasCfg021): NOTE: Alt Controller path up - chan:1 phy:16 itn:2
12/22/20-17:12:29 (GMT) (tSasEvtWkr): NOTE: sasIocPhyDown: chan:1 phy:2 prevNumActivePhys:2 numActivePhys:1
12/22/20-17:12:29 (GMT) (tSasEvtWkr): NOTE: sasIocPhyDown: IOCPort: chan:1, OPTIMAL to DEGRADED
12/22/20-17:12:29 (GMT) (tSasEvtWkr): NOTE: sasIocPhyDown: chan:1 phy:3 prevNumActivePhys:1 numActivePhys:0
12/22/20-17:12:29 (GMT) (tSasEvtWkr): NOTE: sasIocPhyDown: IOCPort: chan:1, DEGRADED to FAILED
12/22/20-17:12:29 (GMT) (tSasEvtWkr): NOTE: sasRemoveExpanders: removing expanders on chan:1 level:0 and below
12/22/20-17:12:29 (GMT) (tSasEvtWkr): NOTE: sasLinkDown: expDevHandle:x9 - WidePort: #1 - Alt Controller, chan:0 encl:0, subExp:255, OPTIMAL to DEGRADED
12/22/20-17:12:29 (GMT) (tSasEvtWkr): NOTE: sasLinkDown: expDevHandle:x9 - WidePort: #1 - Alt Controller, chan:0 encl:0, subExp:255, DEGRADED to FAILED
12/22/20-17:12:37 (GMT) (tRAID): NOTE: IonMgr: Drive Interface Enabled
12/22/20-17:12:38 (GMT) (tRAID): NOTE: SOD: Instantiation Phase Complete
12/22/20-17:12:38 (GMT) (tRAID): WARN: Initializing for lockdown!
12/22/20-17:12:38 (GMT) (tSasDiscCom): NOTE: SAS Discovery complete task spawned
12/22/20-17:12:38 (GMT) (sasCheckExpanderSet): NOTE: Expander Firmware Version: 0116-e05c
12/22/20-17:12:38 (GMT) (sasCheckExpanderSet): NOTE: Expander SAS address: Hi = x5842b2b4 Low = x4cb5a010
12/22/20-17:12:41 (GMT) (tSasCfg013): WARN: sasSendAndWaitForCdb: timeout on chan:1, encl:0, slot:0, cmd:x12 sending target reset to ioc:0 b/t:x0/xc
12/22/20-17:12:41 (GMT) (tSasCfg014): WARN: sasSendAndWaitForCdb: timeout on chan:1, encl:0, slot:1, cmd:x12 sending target reset to ioc:0 b/t:x0/xd
12/22/20-17:12:41 (GMT) (tSasCfg015): WARN: sasSendAndWaitForCdb: timeout on chan:1, encl:0, slot:2, cmd:x12 sending target reset to ioc:0 b/t:x0/xe
12/22/20-17:12:41 (GMT) (tSasCfg016): WARN: sasSendAndWaitForCdb: timeout on chan:1, encl:0, slot:3, cmd:x12 sending target reset to ioc:0 b/t:x0/xf
12/22/20-17:12:41 (GMT) (tSasCfg017): WARN: sasSendAndWaitForCdb: timeout on chan:1, encl:0, slot:4, cmd:x12 sending target reset to ioc:0 b/t:x0/x10
12/22/20-17:12:41 (GMT) (tSasCfg018): WARN: sasSendAndWaitForCdb: timeout on chan:1, encl:0, slot:5, cmd:x12 sending target reset to ioc:0 b/t:x0/x11
12/22/20-17:12:41 (GMT) (tSasCfg019): WARN: sasSendAndWaitForCdb: timeout on chan:1, encl:0, slot:6, cmd:x12 sending target reset to ioc:0 b/t:x0/x12
12/22/20-17:12:41 (GMT) (tSasCfg020): WARN: sasSendAndWaitForCdb: timeout on chan:1, encl:0, slot:7, cmd:x12 sending target reset to ioc:0 b/t:x0/x13
12/22/20-17:12:41 (GMT) (tSasCfg022): WARN: sasSendAndWaitForCdb: timeout on chan:1, encl:0, slot:8, cmd:x12 sending target reset to ioc:0 b/t:x0/x14
12/22/20-17:12:41 (GMT) (tSasCfg023): WARN: sasSendAndWaitForCdb: timeout on chan:1, encl:0, slot:9, cmd:x12 sending target reset to ioc:0 b/t:x0/x15
12/22/20-17:12:41 (GMT) (tSasCfg024): WARN: sasSendAndWaitForCdb: timeout on chan:1, encl:0, slot:15, cmd:x12 sending target reset to ioc:0 b/t:x0/x17
12/22/20-17:12:43 (GMT) (tRAID): WARN: No attempt made to open Inter-Controller Communication Channels
12/22/20-17:12:43 (GMT) (tRAID): NOTE: LockMgr Role is Master
12/22/20-17:12:43 (GMT) (tSasDiscCom): WARN: SAS: Initial Discovery Complete Time: 30 seconds
12/22/20-17:12:43 (GMT) (tRAID): WARN: Memory multi-bit ECC error detected
12/22/20-17:12:43 (GMT) (tRAID): NOTE: Flashing tray summary fault LED
12/22/20-17:12:43 (GMT) (tRAID): WARN: Suspending Start-Of-Day Task
12/22/20-17:12:43 (GMT) (cmgrEvent): WARN: IconSendInfeasibleException Error Line 1048 File cmgrControllerMgr.cc



DELL-Josh Cr
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December 22nd, 2020 16:00
Hi cemall,
Was it working previously or is it a new install? Can you try reseating the controllers? It looks like there may be an issue with the alt controller, sasLinkDown: expDevHandle:x9 - WidePort: #1 - Alt Controller, chan:0 encl:0, subExp:255, DEGRADED to FAILED and 12/22/20-17:12:43 (GMT) (tRAID): WARN: Memory multi-bit ECC error detected.