Moderator

 • 

4.7K Posts

September 7th, 2022 13:00

Hello Tkn2021,

 

I could recommend a few initial checks:  check Firmware and/or a loose connection. Reseat all cables and connections and update the firmware (controller, MDSM and hard drives).

 

Was the replacement drive listed on the support matrix?

Dell EMC PowerVault MD32XX/36XX Series Support Matrix

https://dl.dell.com/topicspdf/md32xx_md36xx_sm_en-us.pdf

Page 18-26

 

If those check out you can upload the support bundle here, then Private Message me the service tag so that I can retrieve the report.

https://upload.dell.com/

 

 

Moderator

 • 

4.7K Posts

September 9th, 2022 05:00

Hello Tkn2021,

 

I received your private message. Thank you for the report.

I was out sick yesterday. I will get a look at the support bundle and update you a soon as I can.

Moderator

 • 

4.7K Posts

September 9th, 2022 11:00

Hello Tkn2021,

 

 

I have reviewed the log and outlined Plan Of Action:

 

  • Suggestion to have a verified backup based on number of old failing drives
  • Determine if 0:5, 0:19, 0:22 were physically replaced on 26th and 30th
    • If not physically replaced,
      • Replace them safely
  • Replace 0:10, 0.13
  • Update HDDs

ST900MM0006, v.LS08 update to v.LS0C

ST900MM0036  v.LSF5 update to v.LSF7

ST900MM0006 v.LS06 update to LS0C

AL13SEB900 v. DE09 update to v. DE11

ST900MM0006 v.LS0B update to LS0C

https://dell.to/3qs4Bhi

 

  • Correct network configuration
    • Currently
      • Each controller is on a different subnet
      • Each host only connects to 1 controller
      • This means that access during failover is only through 1 host at a time
    • What it should have
      • Each controller has 2 subnets
      • Each host should have multiple connections to each controller
  • Verify best practices are setup on switches
  • Verify that MPIO on VMware is set to Round Robin
  • Correct MTU size to match on all ports
    • Currently RC0P0 and RC0P1 are set to 9000 while all other ports are set to 1500

 

No Events found!

Top