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June 11th, 2020 00:00
MD3200i boots straight into shell
Hi,
i am trying to fix a controller for a MD3200i controller,
however when it boots i get the SodMainComplete message then it goes straight into the shell
Title: Disk Array Controller
Copyright 2008-2013 NetApp, Inc. All Rights Reserved.
Name: RC
Version: 07.84.47.60
Date: 05/28/2013
Time: 13:16:16 CDT
Models: 2660
Manager: devmgr.v1084api04.Manager
==============================================
06/11/20-13:00:58 (tRAID): sodMain Normal sequence finished, elapsed time = 157 seconds
06/11/20-13:00:58 (tRAID): sodMain complete
06/11/20-13:00:57 (ProcessHandlers): WARN: DbmNoFileSystemException: recType: 35 Line 6717 File cmgrControllerMgr.cc
06/11/20-13:00:57 (ProcessHandlers): WARN: DbmNoFileSystemException: recType: 35 Line 5729 File cmgrControllerMgr.cc
06/11/20-13:00:57 (ProcessHandlers): WARN: CCM: backupStorageAvailable() caught IconSendInfeasibleException Error
06/11/20-13:00:57 (ProcessHandlers): NOTE: vdm::CrushTaskCoordinationManager::handleEvent(1) - Exception N4domi27IconSendInfeasibleExceptionE - IconSendInfeasibleException Error
06/11/20-13:00:57 (ProcessHandlers): NOTE: vdm::CrushTaskCoordinationManager::handleEvent(2) - Exception N4domi27IconSendInfeasibleExceptionE - IconSendInfeasibleException Error
06/11/20-13:00:57 (ProcessHandlers): NOTE: SYMbol available
06/11/20-13:00:58 (ProcessHandlers): SOD: sodComplete Notification Complete
Press within 5 seconds: for Service Interface, for baud rate
Shell task 'tShell0' restarted...
if i try login to the i just get this:
Press within 5 seconds: for Service Interface, for baud rate
urrent date: 06/11/20 time: 13:05:19
Enter Password to access Service Interface (60 sec timeout):
SPRI Password input timed out
SPRI login failed.
Shell task 'tShell0' restarted...
although at the start of the boot up process it shows this:
Current date: 06/11/20 time: 12:58:21
NetApp, Inc. RAID Controller
Copyright 2008-2013, NetApp, Inc. All Rights Reserved.
Copyright 1984-2006 Wind River Systems, Inc.
VxWorks: VxWorks 6.5 Kernel: WIND version 2.10
Model: 2660 Firmware version: 07.806/11/20-12:58:21 (tRAID): SOD Sequence is Normal, 0 on controller A
4.47.60
not sure if the fw has been messed with to make it netApp or if this is standard?
regards
DiegoLopez
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2.7K Posts
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June 12th, 2020 09:00
Hello @ndn1992,
No, don't worry too much about the NetApp mention on the log, this is normal, I've seen this in the past. However, the firmwate version is 07.84.47.60. This version is really too old... (24 July 2013) more than 10 versios old..
You really need to update the firmware. This is the last version: 08.20.24.60
Please, let us know if you need any other help.
Regards.
ndn1992
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39 Posts
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June 15th, 2020 02:00
Hey,
how would i go about that? i cant access the pause/ break menu to configure anything and it automatically puts you in the shell as soon as it starts booting up
Version ver03.0A
Current date: 06/15/20 time: 14:48:52
NetApp, Inc. RAID Controller
Copyright 2008-2013, NetApp, Inc. All Rights Reserved.
Copyright 1984-2006 Wind River Systems, Inc.
VxWorks: VxWorks 6.5 Kernel: WIND version 2.10
Model: 2660 Firmware version: 07.806/15/20-14:48:52 (tRAID): SOD Sequence is Normal, 0 on controller A
4.47.60
->
Serial Port shell started.
any way i can stop this happening so i can configure the controller?
DiegoLopez
4 Operator
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2.7K Posts
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June 15th, 2020 08:00
Well.. I guess it wouldn't discover via Modular Disk Storage Manage and that's why you are using a serial cable to see the output.
Do you have two controllers or only one? If it is dual, you should be able to switch their places and check the boot to see if you got the same error.
In the logs you shared I see an issue with the database. I think that's the reason why the controller is affected. I don't think it is a lockdown status, so the controller is not booting to a state that can’t access the system configuration.
Do you have any drives in the system. You must have drives in slots 0 & 1 in order to boot correctly.
Regards.