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3 Posts

1168

March 10th, 2021 02:00

MD3820f mgmt

We received a used MD3820f storage with 2 controllers that do not respond to the connection plugged into the MGMT port, neither by DHCP nor at IP addresses 192.168.128.101/102 or 192.168.129.101/102. The controller does not have a serial port, a mini USB and a normal USB all available in total. How can I make the storage admin interface accessible, or how can I do a factory reset?

Thanks a lot!

Tamas

Moderator

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7.7K Posts

March 10th, 2021 08:00

Hello Tamas,

Here is the Dell part# VPNP6 for the serial cable. It is a usb miniature to DB9 cable.  You will need the serial cable to reset the IP address of your system or if you want to do a factory reset.

3 Posts

March 10th, 2021 08:00

Thank you for fast answer!

I ordered it, but a lot of time until it is delivered to Hungary, but I can do one by hand :), can you possibly show me a wiring diagram for this?

4 Operator

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2.9K Posts

March 10th, 2021 09:00

Hello,

 

Based on the part description, the cable looks to be a standard cable. The best advice I could give would be to reference a standard pinout diagram from one of these cables. Obtaining any of these sorts of diagrams would be something that you'd need to do, unfortunately.

3 Posts

March 10th, 2021 10:00

OK, thanks, I trying hard, but I very like a small and discrete reset button in your storage 

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