Arn Torr

updated

4 years ago

AT

Arn Torr

4 Posts

0

735

November 2nd, 2022 11:00

PowerVault 3220i controller replaced but continue with Cache Backup Device Failed

Hi,

The recovery guru recommends replacing the RAID Controller Module because one of the controllers failed. I bought one from a company and installed it in the PowerVault 3220i but the Recovery Guru has the error Cache Backup Device Failed. I verified on the EMS The only difference is on Cache Backup Device is:

Module 0

Cache Backup Device  
    Status:
 

 

Optimal
    Type: SD flash physical disk
    Location: RAID Controller Module 0, Connector SD 1
    Capacity: 7,639 MB
    Product ID: Not Available
    Part number: Not Available  
    Serial number: a00c5e50
    Revision level: 10   
    Manufacturer: Lexar   
    Date of manufacture: May 1, 2011

 

Module 1

Cache Backup Device  
    Status:
 

 

Optimal
    Type: SD flash physical disk
    Location: RAID Controller Module 1, Connector SD 1
    Capacity: 7,580 MB
    Product ID: SU08G            
    Part number: Not Available
    Serial number: 1d121607
    Revision level: 80   
    Manufacturer: SanDisk
    Date of manufacture: November 1, 2012

 

Does the Capacity need to be the same? or bring me the steps to solve this problem, please.

Thanks

Arn