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May 24th, 2020 09:00
Server response slow - Event ID 1005
We're getting a lot of following errors in our server en Open Manage software, also the server response has reduced since we get this error.
Does anyone know what is this about? We can't find anything.
Any help would be appreciated
ServerHardwareManager
Dell PowerTools ServerHardwareManager Monitor hardware monitor.
Event ID 1005:
Time=( 05/24/20 16:23:49[UTC] )
Type=UNKNOWN VAL=208
Code=1005
Desc=Adapter event drive installed: (adapter=SAS9207-8e, adapterWwn=500605b00947a400, Drive Tgt Port=5000c500858b7c25).
Level=CRITICAL
DELL-Sam L
Moderator
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7.7K Posts
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May 26th, 2020 11:00
Hello AndyNL,
Which server do you have as you didn’t list it that in your post? Also do you have any storage attached to your server?
Please let us know if you have any other questions.
Juan Castrillon
2 Posts
1
May 27th, 2020 00:00
We have the same error that @AndyNL on a PowerEdge R720 connected to a PowerVault MD3060e.
Juan Castrillon
2 Posts
0
May 27th, 2020 01:00
Non Dell drive was connected to the MD3060e. The monitoring tool is detecting a no supported drive.
DELL-Sam L
Moderator
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7.7K Posts
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May 27th, 2020 10:00
Hello Juan Castrillon,
Have you done any updates to your sas controller or MD3060e recently? Have you checked to make sure that there are no lose cables? That error is stating that there was a loss of connection to your storage.
Please let us know if you have any other questions.
AndyNL
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June 4th, 2020 14:00
Hi, sorry for my late answer. Somehow these mails got into my spam mailbox.
It's a Poweredge R620.
Btw, we managed to solve the issue. It was caused by a bad drive. Server is now more responsive, but the error's are still being added to event viewer