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July 14th, 2023 16:00

Dell T7600 (White light, no boot, no diagnostic LEDs )

Hi I was wondering if anybody could help me fix my dell t7600 it powers up with a white light shows 3 on the diagnostic lights for approximately 0.5 seconds. It will then not show any diagnostic lights and power button stays white and fans stay spinning. It does this indefinitely.

I have tried:

swapping ram 

swapping gpus 

swapping cpus

 

not sure what to do next or to give up was working alright but it’s now not wanting to do anything. Thanks 

 

 

7 Technologist

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9.2K Posts

July 14th, 2023 18:00

The T7600 was introduced in 2012.  Try changing the size 2032 battery.  Bad batteries can cause boot problems.

Try a different boot drive if you're not booting from a network.

5 Posts

July 14th, 2023 20:00

Hey it doesn’t even get that far doesn’t show a bios screen or anything. Has no post at all but I just tried a new battery and did change anything I double checked the voltage was at 3.3v and it is.

7 Technologist

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9.2K Posts

July 14th, 2023 20:00

So then, it's my understanding that if you power it on, and immediately and repeatedly press F2 for BIOS, or even F12 for the Boot Menu, and get nothing, the MB may be a brick if the PSU is good.  It is possible CMOS or BIOS got corrupted.

There's PSU testers on Amazon or may be you have another PSU to test with?

And there's:  How to Perform a BIOS or CMOS Reset and Clear the NVRAM on Dell Computers 

How to Run a Power Supply Unit Self Test On a Dell Desktop or All-in-One Computer  Dell BIST Video 

9 Legend

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8.2K Posts

July 14th, 2023 21:00

Power button is steady white and fans are spinning.  There is a possibility that the machine is running but having problem with display to the monitor?  Try with different monitors and cables?

Beside changing the coin cell battery.  Clear CMOS to see if it helps.  

https://dl.dell.com/manuals/all-products/esuprt_desktop/esuprtl_precision_workstation/precision-t7600_user's%20guide_en-us.pdf

 

7 Technologist

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9.2K Posts

July 15th, 2023 11:00

Clearing CMOS is in the first link in my post above, besides what's in the manual you linked.

9 Legend

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8.2K Posts

July 15th, 2023 12:00

Beside changing the coin cell battery.  Clear CMOS to see if it helps.  It was a response and a reminder to OP's double checking voltage, an actual jumper reset may help. 

Besides the mumbo jumbo of precaution when working on the computer, the owner's manual provides instructions for components removal and installation.  It also contains motherboard layouts with RTCRST jumper location.

But the main point was suggestion to try different monitors and cables in addition to other provided suggestions.  Steady white LED meant the computer passed POST and is in operation mode.

7 Technologist

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9.2K Posts

July 15th, 2023 13:00

@Chino de Oro ,

Have you checked out that link?  It has CMOS jumper reset instructions.  I certainly don't mind you linking the manual.  My point was CMOS jumper reset instructions is in the link I gave.

Screenshot_20230715-152035.png

 

5 Posts

July 15th, 2023 15:00

Hey I’ve pulled out the coin battery and shorted the RTCRST jumper for 1 minute. The machine was also not plugged into power. It’s definitely not booting or displaying anything because before it would use all the diagnostic leds before it booted but it doesn’t even do that. I can have no memory in it and it spins the fans and has a solid white power light the whole time like it’s doing with memory in it.

It’s my understanding that the motherboard is cooked so I’m thinking about buying a 2nd hand one for about 100AUD if anyone had any thoughts on weather I should do that or not?

9 Legend

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8.2K Posts

July 15th, 2023 15:00

I don't understand what you are getting at.  I did not questioning the information in your post while you are questioning mine. 

You gave OP a link for how to do BIOS or CMOS reset but OP only tried new battery and checked voltage.  I reminded OP that besides changing the battery, clear CMOS to see if it helps.  But that was not the main point of my post.  

Was there something wrong with the suggestion to test with different monitors and cables?

Or was there anything improper for me to provide the user's manual?

Something about the way I post on this community.  I do not repeat other contributors posts with the same information in different wordings.  I only post to an ongoing thread if I have different info or something to add.  I would not post anything if a resolution was on the way.  I tried to assist the threads which have no one responds to.  I do not keep notes, copy and paste, and posting boilerplate statements.  Each of the issue was researched and suggestion was written instantly on the fly. 

We both have intention to assist OP solving the issue.  Advises and suggestions can be given, some will work, some don't.  But it seems my post is bothering you even after I pointed out a totally different suggestion in the post.  You are spending times going at it while the effort should be focusing where else.  As often times, omission information from users would lead to incorrect path or bad direction to a resolution.  Hence the reason for my posts.  While I don't mind contributing my times to assist a small number of users with machines issues, it is bothering me to give explanation and answering the reason for my posts.  

I would take criticism feedback for providing incorrect information or giving bad advises.  But I do not like to argue or going back and forth with pointless discussion to other members.  So it ends here.

 

5 Posts

July 15th, 2023 15:00

Is there anyway of flashing the bios without the machine powered on sorta of like asus flashback where you but a usd in the back USB port and have no cpu/mem in the board?

9 Legend

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8.2K Posts

July 15th, 2023 16:00

You were thinking about Q-flash, which allows firmware flash without CPU or memory.  I afraid Dell boards did not include that option.

Would you try the CMOS jumper with the battery installed.

These Dell workstations are becoming very cheap.  It would be feasible to get a whole machine than gathering components and parts separately.  I saw newer systems such as 5820, 7820 being sold for around 300 usd.  Maybe it's one of those time for upgrading to newer equipment.

9 Legend

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8.2K Posts

July 15th, 2023 16:00

It's a bummer when you are in a scarce market.  There were similar posts with the troubles users must go through for sourcing parts.  Just be certain that you are exhausted with troubleshooting on your old board before making a plunge.

5 Posts

July 15th, 2023 16:00

Yeah unfortunately in Australia it’s very hard to come across dell Precision workstations I’ve had a look and there’s older ones but basically no newer versions of mine on the market where I am and shipping internationally is a nightmare. 

I also have a lot invested in this system such as the cpus I’ve got 2x E5-2687w which is the best it supports and 96gb of ram for it.

I guess I’ll just try a new motherboard to try to fix the issue?

7 Technologist

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9.2K Posts

July 16th, 2023 18:00

Just a reminder about an earlier post:

Screenshot_20230716-203905.png

Not sure if you went thru all that.  Basically, if you disconnected all internal peripherals, plus removed RAM, pushed the test button on the PSU, and no green light, that's another sign of a bad MB.  Not sure if it would  be worth it to get a couple of cheap CPU's to troubleshoot CPU's.

This thread got a little long.  Please pardon if I'm overlapping.  But have you tried it with one Xeon or the other?

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