Moderator

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27.5K Posts

August 4th, 2021 02:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

1 Rookie

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3 Posts

August 9th, 2021 05:00

First off, I did reply. Second, this is not just one computer, but a bulk of computers with the same model. Please re-read my issue. 

Moderator

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27.5K Posts

August 9th, 2021 06:00

Hi Travis-G, I read through your concern and will be raising this internally for review. I would request you to reach out over direct messages, as I will need some of your personal information and these cannot be discussed here.

 

We failed to get a reply to the four private messages?

Community Manager

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56.9K Posts

September 9th, 2021 06:00

How is it that it is on an older machine, but not this one?

The 2020 Precision Tower 3640 BIOS differs greatly from the older models. Page 25 in the online 2020 Precision Tower 3640 Setup and Specifications PDF details the BIOS. Compare those pictures to your Precision Tower 3640.

2013 Optiplex 9020 = Security --> Password Bypass
2015 Precision Tower 3620 = Security --> Password Bypass
2018 Precision Tower 3630 = Security --> Password Bypass

2020 Precision Tower 3640 =
General --> UEFI Boot Path Security
Security --> Password Bypass
Security --> HDD Security

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