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March 17th, 2021 12:00
Dell precision 5530, HDD problem
So my computer (Dell Precision 5530) has only solid state drive (SSD). Whenever i’m trying to turn it on it shows me “Dell SupportAssist” window and writes Hard Drive- not installed. What should i do to entry my computer?
Thanks right away for the answers
dawid_
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March 17th, 2021 14:00
If it’s somehow related, my battery (main) is old, and it get’s to the low procent very fast.
JOcean
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12.6K Posts
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March 17th, 2021 13:00
It is possible the SSD is failing and this page has a number of possibilities and solutions. First of all I would run diagnostics. Restart the system and when you do start tapping F12. Select full diagnostics and watch for any drive errors. Are you having any other problems like the system not holding the dat and time? In that case the CMOS battery could need replacing. You can also try removing the battery (information here) for at least 15 minutes then reinstall and see if the drive is detected although it is not an easy task getting to the battery.