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JonKyte

updated

10 years ago

J

JonKyte

1 Message

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483

August 11th, 2016 13:00

Dell C3765dnf Color MFP "Network Error"

Hello community -

Installed and prints great.  I can manage via the hosted webpage and have scan to email configured through O365. (Once i figured out how to turn on TLS)  

The issue I'm having is that when i try to scan, it scans the document then processes and eventually after about 30 to 45 seconds fails and produces the message "network error".

As i mentioned i can print to and manage via the web.  I also hooked a different device to the same Ethernet cable, switchport, etc. and it scans just fine.

Any one else run into this issue?

Jon