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August 23rd, 2016 23:00
Dell Document Hub Printer Hub installer for H625CDW
The easy installer on the US Windows 10 64 bit download page dated 5/20/2016 also mistakenly installs an ancient Singapore version that adds unneeded Windows printers and causes confusion if a user clicks on the shortcut to the Singapore version instead of the correct up to date version. It would be nice if someone would fix that. I discovered the extra Singapore version 1 of the hub on three computers so far.:
Dell Color Cloud Multifunction Printer | H625cdw Software Suite and Driver
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File Name:Printer_H625cdw_Software_And_Driver_Dell_A02_WIN_EN.exe
Importance: Recommended
Description: ALL (166.64 MB)
Release Date: 20 May 2016
Version: V02 ,A02
Last Updated: 20 May 2016
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DELL-Jesse L
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August 25th, 2016 10:00
beguna,
I downloaded the Document Hub and did not see any reference to the Singapore version. I have sent this information to our printer team. Thanks for letting us know.
beguna
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August 25th, 2016 10:00
Also there are multiple ways to run the Easy Installer. I was running it to connect to existing printers. I also ran it under manual install so I could name the printers. Perhaps the problem does not show up if you just run it using the easy default install.
beguna
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August 25th, 2016 10:00
Go to the Windows App uninstaller and see if the Singapore version is listed there. Mine was there on 3 different machines. And there was a short cut to it (and the correct updated version) under the start menu on all 3 machines.