neilh20

updated

12 years ago

N

neilh20

1 Rookie

10 Posts

5

1480246

August 21st, 2014 11:00

Uninstalling FastAccess facial recognition software

I've recently purchased an Inspirion 17" /Win8 which came with FastAccess Facial recognition software installed.

FastAccess kept turning ON the camera (and led) and didn't allow me to monitor when it was turning on or to fine tune when it was allowed to start using the camera (and system resources). So after a few emails with support from SensibleVision, and finding the latest version was faster and better featured - they wanted an upsell - I uninstalled it via Control Panel. It wasn't that fast - easier to type in a password, than have to smile at the camera and wait.

However there still appeared to be some slivers of it around that I never tracked down.

Now this morning, all of a sudden FastAccess  pops up and wants to be trained again on my face. Seems like Dell Digital Delivery has downloaded it again. I go to Dell Digital Delivery and it doesn't allow removing FastAccess plus a few other upsell items. So I've uninstalled Dell Digital Delivery as well.

In any other place, something that keeps installing itself and being annoying is called a virus.

Am I missing anything else I should uninstall to get rid of this "viral" software.